I need help badly

[JovialX]

I just built my first computer with an AMD r9 270x and after I install the drivers for it the screen goes black even after leaving it for 3 hours. I tried rolling back the drivers and that doesn't work and I have no idea about what to do so I was hoping one of you could help 

[minecraftyeet1]

2 minutes ago, JovialX said:

I just built my first computer with an AMD r9 270x and after I install the drivers for it the screen goes black even after leaving it for 3 hours. I tried rolling back the drivers and that doesn't work and I have no idea about what to do so I was hoping one of you could help 

Pcpartpicker list?

[dantayy]

Try these steps:
1. Turn off the computer and unplug
2. Remove Graphic card
3. Plug the monitor to your video output
4. Turn on the computer
5. Click on start and type msconfig
6. Select the Boot tab and click on the box that says Safe boot with minimal selected. 
7. Apply then click ok.
8. DO NOT RESTART.
9. Shut Down computer and unplug
10. Install Graphic card
11. Turn on the computer (should boot into safe mode)
12. Go into Device Manager
13. Expand Display Adapter
14. Disable the Intel(R) HD Graphics 4000 driver. (DO NOT UNINSTALL)
15. Click the start button and type msconfig
16. Unclick Safe boot
17. Restart

[minecraftyeet1]

Or,

Please try these steps.

1. Turn off the computer and unplug
2. Remove Graphic card
3. Plug the monitor to your video output
4. Turn on the computer
5. Click on start and type msconfig
6. Select the Boot tab and click on the box that says Safe boot with minimal selected. 
7. Apply then click ok.
8. DO NOT RESTART.
9. Shut Down computer and unplug
10. Install Graphic card
11. Turn on the computer (should boot into safe mode)
12. Go into Device Manager
13. Expand Display Adapter
14. Disable the Integrated GPU driver if any. (DO NOT UNINSTALL)
15. Click the start button and type msconfig
16. Unclick Safe boot
17. Restart

[Halo Spartan128]

Do you have on board graphics? Like with a Intel CPU or AMD APU? If so try to unplug the GPU and try to really uninstall everything about those drivers. And reinstall the very last version of the driver for you card.

 

I never used Radeon cards since ATI got bought so im maybe not the best source for this but at least lets try.

[JovialX]

Ernest_L when I unplug my graphics card I get one long and two short beeps with no post although it will start fine in safe mode 

 

[JovialX]

Side note graphics card is really hot and with no graph card in my keyboard and mouse still work

[JovialX]

18 minutes ago, Halo Spartan128 said:

Do you have on board graphics? Like with a Intel CPU or AMD APU? If so try to unplug the GPU and try to really uninstall everything about those drivers. And reinstall the very last version of the driver for you card.

 

I never used Radeon cards since ATI got bought so im maybe not the best source for this but at least lets try.

My cpu is an and athlon x4 840k 

 

[Biggerboot]

These are the steps I take when I'm troubleshooting a gpu

 

You can either try booting in safe mode with your card installed, or boot in on your integrated gpu.  You would do that by taking out the 270x and plugging your monitor into the vga on your motherboard.

 

Once you boot in, download the latest AMD drivers from their site but do not install them yet. 

 

Download DDU to clean out your drivers (it'll prompt a couple of reboots).  Disconnect from the internet before your run this, so that your computer doesn't attempt to download new drivers automatically through windows update.

 

Now you should reinstall your video card and connect your monitor to the card.  Or if you did the safe mode method, just reboot in normal mode.  Then install the drivers you downloaded from AMD.

[JovialX]

1 minute ago, Biggerboot said:

These are the steps I take when I'm troubleshooting a gpu

 

You can either try booting in safe mode with your card installed, or boot in on your integrated gpu.  You would do that by taking out the 270x and plugging your monitor into the vga on your motherboard.

 

Once you boot in, download the latest AMD drivers from their site but do not install them yet. 

 

Download DDU to clean out your drivers (it'll prompt a couple of reboots).  Disconnect from the internet before your run this, so that your computer doesn't attempt to download new drivers automatically through windows update.

 

Now you should reinstall your video card and connect your monitor to the card.  Then install the drivers you downloaded from AMD.

Thanks for the help but I got it resolved right as you posted this so thanks but there are these annoying red lines that are on my monitor and I know it's not the monitor so if there is anything that you know of to fix this that would be awesome 

[Biggerboot]

3 minutes ago, JovialX said:

Thanks for the help but I got it resolved right as you posted this so thanks but there are these annoying red lines that are on my monitor and I know it's not the monitor so if there is anything that you know of to fix this that would be awesome 

Try every combination of things you can.  Different monitor, different cables and making sure they're firmly connected (HDMI, VGA, DVI).  Different resolutions.  Etc, etc.

 

Chances are if none of these things resolve it, the card is bad.

[JovialX]

Just now, Biggerboot said:

Try every combination of things you can.  Different monitor, different cables (HDMI, VGA, DVI, whatever is available).  Different resolutions.

 

Chances are if none of these things resolve it, the card is bad.

Thanks I'll try that

 

[Biggerboot]

1 minute ago, JovialX said:

Thanks I'll try that

 

Np.  Also reseat the card if all else fails.  Make sure it's firmly in the slot and that the power cable is in (if it takes one).

[JovialX]

Just now, JovialX said:

Thanks I'll try that

 

Only one out put works and it gives me the red lines on all monitors I try

[Biggerboot]

1 minute ago, JovialX said:

Only one out put works and it gives me the red lines on all monitors I try

Is this a VGA cable or HDMI/DVI?  Have you tried other cables or only other monitors?

[JovialX]

yeah I've tried but the lines still come up so I think the card might be bad but I have heard that it can be a conflict between integrated and the card so I'll see

[Biggerboot]

Just now, JovialX said:

yeah I've tried but the lines still come up so I think the card might be bad but I have heard that it can be a conflict between integrated and the card so I'll see

Alright, it sounds to me the card is bad, but if you have any other system to try it in then it would be a solid confirmation for you.

 

Good luck.

[JovialX]

1 minute ago, Biggerboot said:

Is this a VGA cable or HDMI/DVI?  Have you tried other cables or only other monitors?

I do have another cable that I tried but it doesn't even register with the monitor but I do have to use a 

 

Just now, Biggerboot said:

Alright, it sounds to me the card is bad, but if you have any other system to try it in then it would be a solid confirmation for you.

 

Good luck.

Thanks man it was a 60 dollar card so if it's bad than its not to big of a loss

[JovialX]

Just now, JovialX said:

I do have another cable that I tried but it doesn't even register with the monitor but I do have to use a 

 

Thanks man it was a 60 dollar card so if it's bad than its not to big of a loss

At least it works