PC suddenly restarts under certain programs.

[Grimmkyu]

Hi random issue I know but I have a question concerning the title. So a while ago I tried to uninstall Killer Network Suite, and when it would reach a certain part of uninstallation, the computer would suddenly go black and reset. Under a light load mind you. I thought it was the uninstallation until when attempting to load Black Desert Online for the first time, as soon as the anticheat would load, boom black screen reboot. At first after looking it up I thought it was a PSU issue, cause the game is demanding, right? Well when I did a system recovery completely redoing Windows 10 the game would load normally and no issues whatsoever. 

 

I've tested the RAM, no errors. Both installations were on SSDs both during the failure/successful boots of the game, and my CPU and GPU are fine. I haven't tried to uninstall killer network anymore just in case. But what are the chances that the reboots under those conditions could be started by corrupt drivers, OS, or an update that had hit before that? Would be comforting to know without a doubt my hardware is okay if possible.

[ARikozuM]

Check Event Viewer and look for Critical errors. Look them up on Microsoft and work from there.

[Grimmkyu]

The only errors were the standard Kernel41 errors that I can find. Some other errors happen at the exact same time but none are the exact same each time I replicated the issue.

 

[Grimmkyu]

The only errors were the standard Kernel41 errors that I can find. Some other errors happen at the exact same time but none are the exact same each time I replicated the issue.