Windows 10 Usb headset

[Lamberto29]

I have a Turtle Beach Z22 and Windows 10.

The issue is that on Windows 10 and only Windows 10 their is some kind of driver issue, the headset works with the Regular speakers (3.5 green jack) being perfectly fine, the issue is that the "Z22 Chat, microphone and second audio line (usb)" will work for some time and then the microphone starts sounding "roboty" Technical terms from my friends on Teamspeak. and then shortly after the "chat" functions cease to work entirely, no mic and the audio channel/device stops playback entirely. 

The 3.5 green jack regular channel continues to work but neither the mic nor the chat channel which both run off the usb inline amp cease working until they are uninstalled from device manager and pc restarted. Windows then installs the same usb audio drivers which work for a short time until I sound "roboty" again and then the cycle starts again.

 

I was previously on Windows 7 which worked with no issues for about two years with this headset. 

I have seen some posts online about windows 10 having somewhat problematic support for usb headset/amps. 

Any help appreciated.

Thanks

[swordsman247]

10 minutes ago, Lamberto29 said:

I have a Turtle Beach Z22 and Windows 10.

The issue is that on Windows 10 and only Windows 10 their is some kind of driver issue, the headset works with the Regular speakers (3.5 green jack) being perfectly fine, the issue is that the "Z22 Chat, microphone and second audio line (usb)" will work for some time and then the microphone starts sounding "roboty" Technical terms from my friends on Teamspeak. and then shortly after the "chat" functions cease to work entirely, no mic and the audio channel/device stops playback entirely. 

The 3.5 green jack regular channel continues to work but neither the mic nor the chat channel which both run off the usb inline amp cease working until they are uninstalled from device manager and pc restarted. Windows then installs the same usb audio drivers which work for a short time until I sound "roboty" again and then the cycle starts again.

 

I was previously on Windows 7 which worked with no issues for about two years with this headset. 

I have seen some posts online about windows 10 having somewhat problematic support for usb headset/amps. 

Any help appreciated.

Thanks

It looks like 8, 8.1, and 10 have various problems with the drivers for the headset. Did you try reinstalling drivers in 7 compatibility mode? or running the hardware troubleshooter? 

[Lamberto29]

Not sure how to install drivers via compatibility as they are the default generic usb audio drivers.

Tried the troubleshooter but it was about as useful as ever and did sod all.

The only fix some people have found is using a usb hub of some kind for the headset which I do not currently have access too.

[swordsman247]

4 minutes ago, Lamberto29 said:

Not sure how to install drivers via compatibility as they are the default generic usb audio drivers.

Tried the troubleshooter but it was about as useful as ever and did sod all.

The only fix some people have found is using a usb hub of some kind for the headset which I do not currently have access too.

Well it maybe time to look into a new headset then? Not sure what else to try. They should "just work" on windows anything...

[Lamberto29]

Just now, swordsman247 said:

Well it maybe time to look into a new headset then? Not sure what else to try. They should "just work" on windows anything...

They do work on windows 7, after upgrading to 10 and discovering this bug I reinstalled 7 headset worked in that and then fresh installed 10 again, back to not working

[swordsman247]

Just now, Lamberto29 said:

They do work on windows 7, after upgrading to 10 and discovering this bug I reinstalled 7 headset worked in that and then fresh installed 10 again, back to not working

Probably one of 10's many "little" bugs then. I still use an all analog headset so I was uneffected.

[Lamberto29]

Update: After further investigation it indeed turns out their is a disconnect when the issue happens. I have managed to get a code 10 error from the headset in question, only task now is finding out why the fuck windows 10 hates usb amp/headsets. I know the headset is fine as it works on windows 7.

Might just have to upgrade to Windows 7 from 10 so that shit works again, well played microsoft