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mouse and keyboard don't respond

prasanth_1991
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Go to solution Solved by PCGuy_5960,
6 minutes ago, prasanth_1991 said:

I tried on-board USB and front side USB. Having same issue. But If I plug a pendrive, it works normal. 

That is so fucking weird... Maybe the USB controller has some issues?

Posted

Hi there,

My wireless Mouse and keyboard don't respond. But windows still run on the background. I don't understand what was the problem. I tried different ports, different mouse & keyboard, changed OS, but it still have a problem. Some times it works without any problem. But if I restart my pc, same problem again. I currently using windows 7 64 bit.

 

Thanks for the answer.

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Maybe the wireless receiver is not working properly....

CPU: Intel Core i7-5820K | Motherboard: AsRock X99 Extreme4 | Graphics Card: Gigabyte GTX 1080 G1 Gaming | RAM: 16GB G.Skill Ripjaws4 2133MHz | Storage: 1 x Samsung 860 EVO 1TB | 1 x WD Green 2TB | 1 x WD Blue 500GB | PSU: Corsair RM750x | Case: Phanteks Enthoo Pro (White) | Cooling: Arctic Freezer i32

 

Mice: Logitech G Pro X Superlight (main), Logitech G Pro Wireless, Razer Viper Ultimate, Zowie S1 Divina Blue, Zowie FK1-B Divina Blue, Logitech G Pro (3366 sensor), Glorious Model O, Razer Viper Mini, Logitech G305, Logitech G502, Logitech G402

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2 minutes ago, PCGuy_5960 said:

Maybe the wireless receiver is not working properly....

 

I tried different wire mouse. Still have same issue.

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Just now, prasanth_1991 said:

 

I tried different wire mouse. Still have same issue.

Well that's REALLY weird... Does your motherboard have UEFI?

CPU: Intel Core i7-5820K | Motherboard: AsRock X99 Extreme4 | Graphics Card: Gigabyte GTX 1080 G1 Gaming | RAM: 16GB G.Skill Ripjaws4 2133MHz | Storage: 1 x Samsung 860 EVO 1TB | 1 x WD Green 2TB | 1 x WD Blue 500GB | PSU: Corsair RM750x | Case: Phanteks Enthoo Pro (White) | Cooling: Arctic Freezer i32

 

Mice: Logitech G Pro X Superlight (main), Logitech G Pro Wireless, Razer Viper Ultimate, Zowie S1 Divina Blue, Zowie FK1-B Divina Blue, Logitech G Pro (3366 sensor), Glorious Model O, Razer Viper Mini, Logitech G305, Logitech G502, Logitech G402

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Just now, PCGuy_5960 said:

Well that's REALLY weird... Does your motherboard have UEFI?

I think yes. But I'm not sure. I believe If I restart I can't get into bios setup. It shows Warning : Keyboard not found on first screen while boot.

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Just now, prasanth_1991 said:

I think yes. But I'm not sure. I believe If I restart I can't get into bios setup. It shows Warning : Keyboard not found on first screen while boot.

And you have tried using another keyboard, right?

CPU: Intel Core i7-5820K | Motherboard: AsRock X99 Extreme4 | Graphics Card: Gigabyte GTX 1080 G1 Gaming | RAM: 16GB G.Skill Ripjaws4 2133MHz | Storage: 1 x Samsung 860 EVO 1TB | 1 x WD Green 2TB | 1 x WD Blue 500GB | PSU: Corsair RM750x | Case: Phanteks Enthoo Pro (White) | Cooling: Arctic Freezer i32

 

Mice: Logitech G Pro X Superlight (main), Logitech G Pro Wireless, Razer Viper Ultimate, Zowie S1 Divina Blue, Zowie FK1-B Divina Blue, Logitech G Pro (3366 sensor), Glorious Model O, Razer Viper Mini, Logitech G305, Logitech G502, Logitech G402

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Just now, PCGuy_5960 said:

And you have tried using another keyboard, right?

Yes, I almost tried 3 different keyboard and mouse. Same thing happen. Now I'm afraid to turn of my computer. 

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Just now, prasanth_1991 said:

Yes, I almost tried 3 different keyboard and mouse. Same thing happen. Now I'm afraid to turn of my computer. 

My best guess, is that your motherboard's IO ports are dying :(

RMA it...

CPU: Intel Core i7-5820K | Motherboard: AsRock X99 Extreme4 | Graphics Card: Gigabyte GTX 1080 G1 Gaming | RAM: 16GB G.Skill Ripjaws4 2133MHz | Storage: 1 x Samsung 860 EVO 1TB | 1 x WD Green 2TB | 1 x WD Blue 500GB | PSU: Corsair RM750x | Case: Phanteks Enthoo Pro (White) | Cooling: Arctic Freezer i32

 

Mice: Logitech G Pro X Superlight (main), Logitech G Pro Wireless, Razer Viper Ultimate, Zowie S1 Divina Blue, Zowie FK1-B Divina Blue, Logitech G Pro (3366 sensor), Glorious Model O, Razer Viper Mini, Logitech G305, Logitech G502, Logitech G402

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Just now, PCGuy_5960 said:

My best guess, is that your motherboard's IO ports are dying :(

RMA it...

IO ports also including front USB panel ?

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1 minute ago, prasanth_1991 said:

IO ports also including front USB panel ?

No, I thought you plugged it into the back of the board....

CPU: Intel Core i7-5820K | Motherboard: AsRock X99 Extreme4 | Graphics Card: Gigabyte GTX 1080 G1 Gaming | RAM: 16GB G.Skill Ripjaws4 2133MHz | Storage: 1 x Samsung 860 EVO 1TB | 1 x WD Green 2TB | 1 x WD Blue 500GB | PSU: Corsair RM750x | Case: Phanteks Enthoo Pro (White) | Cooling: Arctic Freezer i32

 

Mice: Logitech G Pro X Superlight (main), Logitech G Pro Wireless, Razer Viper Ultimate, Zowie S1 Divina Blue, Zowie FK1-B Divina Blue, Logitech G Pro (3366 sensor), Glorious Model O, Razer Viper Mini, Logitech G305, Logitech G502, Logitech G402

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1 minute ago, PCGuy_5960 said:

No, I thought you plugged it into the back of the board....

I tried on-board USB and front side USB. Having same issue. But If I plug a pendrive, it works normal. 

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6 minutes ago, prasanth_1991 said:

I tried on-board USB and front side USB. Having same issue. But If I plug a pendrive, it works normal. 

That is so fucking weird... Maybe the USB controller has some issues?

CPU: Intel Core i7-5820K | Motherboard: AsRock X99 Extreme4 | Graphics Card: Gigabyte GTX 1080 G1 Gaming | RAM: 16GB G.Skill Ripjaws4 2133MHz | Storage: 1 x Samsung 860 EVO 1TB | 1 x WD Green 2TB | 1 x WD Blue 500GB | PSU: Corsair RM750x | Case: Phanteks Enthoo Pro (White) | Cooling: Arctic Freezer i32

 

Mice: Logitech G Pro X Superlight (main), Logitech G Pro Wireless, Razer Viper Ultimate, Zowie S1 Divina Blue, Zowie FK1-B Divina Blue, Logitech G Pro (3366 sensor), Glorious Model O, Razer Viper Mini, Logitech G305, Logitech G502, Logitech G402

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1 minute ago, PCGuy_5960 said:

That is so fucking weird... Maybe the USB controller has some issues?

LOL......After changing different OS, same issue. BTW thanks for your help.

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1 minute ago, prasanth_1991 said:

LOL......After changing different OS, same issue. BTW thanks for your help.

No, I meant the USB controller on the chipset....

CPU: Intel Core i7-5820K | Motherboard: AsRock X99 Extreme4 | Graphics Card: Gigabyte GTX 1080 G1 Gaming | RAM: 16GB G.Skill Ripjaws4 2133MHz | Storage: 1 x Samsung 860 EVO 1TB | 1 x WD Green 2TB | 1 x WD Blue 500GB | PSU: Corsair RM750x | Case: Phanteks Enthoo Pro (White) | Cooling: Arctic Freezer i32

 

Mice: Logitech G Pro X Superlight (main), Logitech G Pro Wireless, Razer Viper Ultimate, Zowie S1 Divina Blue, Zowie FK1-B Divina Blue, Logitech G Pro (3366 sensor), Glorious Model O, Razer Viper Mini, Logitech G305, Logitech G502, Logitech G402

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