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How do i backup a broken iphone

micko12400
Go to solution Solved by daniielrp,
2 minutes ago, micko12400 said:

its the iphone one i should be good :)

Cool well if you can't get/don't want to replace the screen then yes if iCloud backup is turned on it should do a backup when the phone is plugged in and connected to wifi. You can upgrade your storage on another device or through iCloud control to make sure you have space. 

so i smashed my IPhone 5S and the touchscreen does not work, i have over 4500 photos on the device and it will not connect to iTunes without a password will apple wipe the phone when i get it fixed or is there a way to get around this???? 

 

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2 minutes ago, micko12400 said:

so i smashed my IPhone 5S and the touchscreen does not work, i have over 4500 photos on the device and it will not connect to iTunes without a password will apple wipe the phone when i get it fixed or is there a way to get around this???? 

 

why no backup -__-

does the device connect to windows?

can u seein my computer?

 

 

 

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1 minute ago, GreezyJeezy said:

did you save any to the cloud?

saved some but i forgot to pay for more storage like 3 days ago 

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3 minutes ago, Arty said:

why no backup -__-

does the device connect to windows?

can u seein my computer?

i normally backup but i have not had a computer for a while as i have been away

cannot be detected without a password

 

 

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2 minutes ago, micko12400 said:

saved some but i forgot to pay for more storage like 3 days ago 

the only thing i can think of is buying a new screen and digitizer and putting that on

 

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1 minute ago, micko12400 said:

saved some but i forgot to pay for more storage like 3 days ago 

Well... IF iCloud backup is turned on, just buy more storage and then  keep the phone plugged in for 24 hours and it should do a backup.

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2 minutes ago, micko12400 said:

i normally backup but i have not had a computer for a while as i have been away

 

when you go to genius bar, ask them if they will wipe it. noramlly, they arent allowed to wipe it.

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4 minutes ago, micko12400 said:

saved some but i forgot to pay for more storage like 3 days ago 

just sync your phone to itunes and pull the pics off itunes

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1 minute ago, daniielrp said:

Well... IF iCloud backup is turned on, just buy more storage and then  keep the phone plugged in for 24 hours and it should do a backup.

it is turned on will i need to put my password in to activate it again because my mother reset the god dam thing and it needs password.

it says touch ID needs password after restart will that stop it from backing up????????

 

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1 minute ago, Bajantechnician said:

just sync your phone to itunes and pull the pics off itunes

iTunes doesn't sync pics from devices.

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1 minute ago, Bajantechnician said:

just sync your phone to itunes and pull the pics off itunes

you need to unlock the iphone to do that, he cant the touchscreen is broken, its so you cant steal a phone and get files off it.

 

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1 minute ago, micko12400 said:

it is turned on will i need to put my password in to activate it again because my mother reset the god dam thing and it needs password.

it says touch ID needs password after restart will that stop it from backing up????????

 

If it is the phone passcode then iCloud will still backup. If you mean your iCloud password then you're screwed.

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2 minutes ago, daniielrp said:

iTunes doesn't sync pics from devices.

they used too.

thats unfortunate

2 minutes ago, micko12400 said:

it is turned on will i need to put my password in to activate it again because my mother reset the god dam thing and it needs password.

it says touch ID needs password after restart will that stop it from backing up????????

 

you have id touch on it?? use id touch to unlock the phone. it wont delete anything

2 minutes ago, GreezyJeezy said:

you need to unlock the iphone to do that, he cant the touchscreen is broken, its so you cant steal a phone and get files off it.

^^

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2 minutes ago, micko12400 said:

so i can just replace the screen without altering settings or resetting the software 

 

yes

 

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2 minutes ago, micko12400 said:

so i can just replace the screen without altering settings or resetting the software 

 

correct

however, if your still questioning it, ask them before they do a repair

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2 minutes ago, daniielrp said:

If it is the phone passcode then iCloud will still backup. If you mean your iCloud password then you're screwed.

its the iphone one i should be good :)

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1 minute ago, Bajantechnician said:

they used too.

thats unfortunate

you have id touch on it?? use id touch to unlock the phone. it wont delete anything

^^

No it didn't.

 

And you need to put the code in first to activate touchid.

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2 minutes ago, Bajantechnician said:

correct

however, if your still questioning it, ask them before they do a repair

i will

definitely 

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2 minutes ago, daniielrp said:

No it didn't.

 

And you need to put the code in first to activate touchid.

ipod 4 era, it did. it syncd pics

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2 minutes ago, micko12400 said:

its the iphone one i should be good :)

Cool well if you can't get/don't want to replace the screen then yes if iCloud backup is turned on it should do a backup when the phone is plugged in and connected to wifi. You can upgrade your storage on another device or through iCloud control to make sure you have space. 

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1 minute ago, Bajantechnician said:

ipod 4 era, it did. it syncd pics

From PC to Device, not the other way round.

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3 minutes ago, daniielrp said:

From PC to Device, not the other way round.

hmm.

guess in not remembering correctly

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