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Help Installing Sound Card

Jacktastic-Mofo
By Jacktastic-Mofo
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Got it, thanks for the help guys.

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So I just picked up this generic 5.1 sound card for my new build as the motherboard doesn't feature on board audio, however when I throw it into the PCI-E slot (which I tested with another expansion card to make sure isn't dead) and try to install drivers it says that it cannot detect the card, any ideas? I'm using Windows 10, 64bit which the card apparently has support for.

 

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Sergeant, United States Marine Corps

Network Administrator, Comptia A+, Security+, Cisco Certified Networking Associate

From a G3258 to dual Xeon E5-2670's

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Is the card showing up in device manager? 

My Work in Progress PC http://linustechtips.com/main/topic/522048-xeon-build/ <-- That PC was built but never booted:(

My Work in Progress PC 2.0 https://linustechtips.com/main/topic/540583-xeon-build-20-code-name-xenox (Hopefully this one boots.) 

 

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1 minute ago, Trey222 said:

Is the card showing up in device manager? 

I looked, but I'll look again. Give me a sec.

Sergeant, United States Marine Corps

Network Administrator, Comptia A+, Security+, Cisco Certified Networking Associate

From a G3258 to dual Xeon E5-2670's

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1 minute ago, spartaman64 said:

does it come with a disc?

Yeah, and I tried running the drivers on it but it says that it doesn't detect the sound card.

Sergeant, United States Marine Corps

Network Administrator, Comptia A+, Security+, Cisco Certified Networking Associate

From a G3258 to dual Xeon E5-2670's

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It could be that the seller gave you the wrong CD. I found this driver on their website it is for windows 8 not for windows 10, but it was the newest one they had. 8738-1.04(W8-CR).zip

My Work in Progress PC http://linustechtips.com/main/topic/522048-xeon-build/ <-- That PC was built but never booted:(

My Work in Progress PC 2.0 https://linustechtips.com/main/topic/540583-xeon-build-20-code-name-xenox (Hopefully this one boots.) 

 

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Also here is a link to their drivers page. http://www.cmedia.com.tw/support/download_center

My Work in Progress PC http://linustechtips.com/main/topic/522048-xeon-build/ <-- That PC was built but never booted:(

My Work in Progress PC 2.0 https://linustechtips.com/main/topic/540583-xeon-build-20-code-name-xenox (Hopefully this one boots.) 

 

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2 minutes ago, Trey222 said:

It could be that the seller gave you the wrong CD. I found this driver on their website it is for windows 8 not for windows 10, but it was the newest one they had. 8738-1.04(W8-CR).zip

 

2 minutes ago, Trey222 said:

Also here is a link to their drivers page. http://www.cmedia.com.tw/support/download_center

it could even be this? http://www.iocrest.com/en/download.html

Insert ram related question here: https://linustechtips.com/main/topic/1197132-setting-ram-speed-xmp-docp-for-dummies/

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3 hours ago, TrigrH said:

 

it could even be this? http://www.iocrest.com/en/download.html

I don't think from what I found it is the C-Media CMI873

My Work in Progress PC http://linustechtips.com/main/topic/522048-xeon-build/ <-- That PC was built but never booted:(

My Work in Progress PC 2.0 https://linustechtips.com/main/topic/540583-xeon-build-20-code-name-xenox (Hopefully this one boots.) 

 

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2 minutes ago, Trey222 said:

It could be that the seller gave you the wrong CD. I found this driver on their website it is for windows 8 not for windows 10, but it was the newest one they had. 8738-1.04(W8-CR).zip

Still getting that error, but I believe the card is at least present to the OS- I'm gonna remove it and see if this is still here.

Capture2.PNG

Sergeant, United States Marine Corps

Network Administrator, Comptia A+, Security+, Cisco Certified Networking Associate

From a G3258 to dual Xeon E5-2670's

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So I've gone through and counted all the devices in the device manager with and without the card, and when the cards gone there is one less device in both System Devices and USB Controllers oddly enough. That makes me feel a little bit better, so there's a chance this card isn't dead. I'm gonna try disabling the built in audio controller and see if it works.

Sergeant, United States Marine Corps

Network Administrator, Comptia A+, Security+, Cisco Certified Networking Associate

From a G3258 to dual Xeon E5-2670's

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Nice. Also as a side note that is a sick build you got. I currently am using the 2670 too but just one. 

My Work in Progress PC http://linustechtips.com/main/topic/522048-xeon-build/ <-- That PC was built but never booted:(

My Work in Progress PC 2.0 https://linustechtips.com/main/topic/540583-xeon-build-20-code-name-xenox (Hopefully this one boots.) 

 

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1 minute ago, Trey222 said:

Nice. Also as a side note that is a sick build you got. I currently am using the 2670 too but just one. 

Thanks, the build isn't done yet. The rest of the parts should be in by the end of next week though. I got my motherboard and some other stuff in however, you should check out my build log :)

Sergeant, United States Marine Corps

Network Administrator, Comptia A+, Security+, Cisco Certified Networking Associate

From a G3258 to dual Xeon E5-2670's

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