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Hi, My iphone 6 touch screen has stopped working, the touch id sensor, when i try to set it up it says "Touch id has failed please go back and try again". I cant add any fingerprints or even configure it. I know its a known issue with the iphone 6. Is there any solution for this ? 

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5 minutes ago, T0MMEN said:

Hi, My iphone 6 touch screen has stopped working, the touch id sensor, when i try to set it up it says "Touch id has failed please go back and try again". I cant add any fingerprints or even configure it. I know its a known issue with the iphone 6. Is there any solution for this ? 

 

if its a known issue, contact apple and its likely they will repair it

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if the screen is on but you cant use the touch thing its a problem with the main logic board and you'll have to go to an apple store for the touch id sensor then apple will probably also fox that too. its sounds like its a board error so apple will probably charge you quite a lot for it, you can go to third party repair if apple costs to much

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On 06/06/2016 at 11:22 PM, T0MMEN said:

Hi, My iphone 6 touch screen has stopped working, the touch id sensor, when i try to set it up it says "Touch id has failed please go back and try again". I cant add any fingerprints or even configure it. I know its a known issue with the iphone 6. Is there any solution for this ? 

This isn't the right sub-forum, this should have gone into either Troubleshooting or Phones and Tablets.

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  • 3 weeks later...
On 6/9/2016 at 1:21 PM, rm -rf said:

This isn't the right sub-forum, this should have gone into either Troubleshooting or Phones and Tablets.

It said "phones" in the forum, so idk.

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I cant hard restart it, when i press the power and home button it wont start up until i let go and press only the power button.

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