New HDD broken??

[K0stas]

I bought a red 4TB WD hard drive and when I installed it in my PC the following things happened:

 

• I could hear clicking noises from the drive
• My PC couldn't see the drive (I tried to format it using the computer management but the drive wasn't there)
• When I tried to turn off my pc it wouldn't turn off

 

I tried the following things:

 

• Different sata ports and cables
• Different power cables
• removed one of my working HDDs and used the ports to connect the new hard drive

Finally I used an external hard drive usb dock and the hard drive appeared in computer management but I couldnt do anything. When I tried to initialize the disk using GPT I got the error "The specified disk is not convertible because the size is less than the minium size required for GPT disks" and when I tried the MBR "Incorrect function".

 

At this point I am pretty sure the hard drive is just broken but I wanted to be 100% sure before I send it back to the shop.

 

Can someone help me please?

 

 

[GirlFromYonder]

1 minute ago, K0stas said:

I bought a red 4TB WD hard drive and when I installed it in my PC the following things happened:

 

• I could hear clicking noises from the drive
• My PC couldn't see the drive (I tried to format it using the computer management but the drive wasn't there)
• When I tried to turn off my pc it wouldn't turn off

 

I tried the following things:

 

• Different sata ports and cables
• Different power cables
• removed one of my working HDDs and used the ports to connect the new hard drive

Finally I used an external hard drive usb dock and the hard drive appeared in computer management but I couldnt do anything. When I tried to initialize the disk using GPT I got the error "The specified disk is not convertible because the size is less than the minium size required for GPT disks" and when I tried the MBR "Incorrect function".

 

At this point I am pretty sure the hard drive is just broken but I wanted to be 100% sure before I send it back to the shop.

 

Can someone help me please?

 

 

RMA it, simple

[K0stas]

2 minutes ago, DeezNoNos said:

RMA it, simple

So it is broken.

 

Ok, I will return it, Thank you.

[Mr.Meerkat]

1 minute ago, K0stas said:

So it is broken.

 

Ok, I will return it, Thank you.

Yep, definitely broken  

[GirlFromYonder]

1 minute ago, K0stas said:

So it is broken.

 

Ok, I will return it, Thank you.

that is what i love about rma

[K0stas]

The funny thing is that I bought the red to back up important files

 

I guess it's a good thing it was broken from the beginning... Imagine if it had broke after the

backup.... I wouldn't be laughing then....