BSOD upon startup

[prittstick101]

A few days ago, whilst using my computer, I noticed something similar to tearing (horizontally) briefly whilst playing League of Legends. At first I thought this was because I had just changed my framerate cap in game however my screen began to do this periodically (perhaps every 2 hours or so) over the next two days. At one point my music on Spotify also began to stall (as in it the "ahh" of someone singing turned into ("aaaaahhh") - Sorry this is hard to explain through text. Eventually my computer crashed to a blue screen and it will now give a blue screen on startup unless launched in Safe Mode.

At first I thought this was RAM related as I am under the belief that blue screens often are, and I thought that this may explain the audio error in Spotify. However, I believe it is not RAM for two reasons: I have 8GBs of Kingston RAM which should be more than enough given that this error seems to happen at any time regardless of what is running. The only fix I have found this blue screen is to uninstall my graphics card drivers, causing it to be displayed as "Standard VGA Adapter" in Device Manager. Once these are uninstalled, the computer will launch without normally, without a blue screen, but of course will have a mostly non-functioning graphics card, forcing my computer to run in 640*480.

 

Blue screen error displayed on startup: http://imgur.com/3P9SIZq

 

My computer specifications: 

• AMD FX-4350 Quad Core Processor (125W, AM3+, 12MB Cache, 4300MHz)
• HyperX Fury 8GB 1600MHz DDR3 CL10 DIMM RAM (2 seperate 4GB sticks)
• ASRock Socket AM3+ 970 Extreme4 Motherboard (UEFI Version: 970 Extreme4 P2.60)
• Samsung 850 Evo 500GB SSD
• Windows 7 Professional 64-bit (Service Pack 1)
• Corsair 430M 430 Watt PSU
• AMD Radeon HD 7770 Graphics Card
• Noctua NH-D15 CPU Cooler

 

Attached is an error log provided when I log in.

 

 

I will greatly appreciate any help given, thank you!

041116-8814-01.dmp

[SeanAngelo]

12 minutes ago, prittstick101 said:

 

gpu problem. do you have another gpu you can test?

[Benergy]

30 minutes ago, prittstick101 said:

A few days ago, whilst using my computer, I noticed something similar to tearing (horizontally) briefly whilst playing League of Legends. At first I thought this was because I had just changed my framerate cap in game however my screen began to do this periodically (perhaps every 2 hours or so) over the next two days. At one point my music on Spotify also began to stall (as in it the "ahh" of someone singing turned into ("aaaaahhh") - Sorry this is hard to explain through text. Eventually my computer crashed to a blue screen and it will now give a blue screen on startup unless launched in Safe Mode.

At first I thought this was RAM related as I am under the belief that blue screens often are, and I thought that this may explain the audio error in Spotify. However, I believe it is not RAM for two reasons: I have 8GBs of Kingston RAM which should be more than enough given that this error seems to happen at any time regardless of what is running. The only fix I have found this blue screen is to uninstall my graphics card drivers, causing it to be displayed as "Standard VGA Adapter" in Device Manager. Once these are uninstalled, the computer will launch without normally, without a blue screen, but of course will have a mostly non-functioning graphics card, forcing my computer to run in 640*480.

 

Blue screen error displayed on startup: http://imgur.com/3P9SIZq

 

My computer specifications: 

• AMD FX-4350 Quad Core Processor (125W, AM3+, 12MB Cache, 4300MHz)
• HyperX Fury 8GB 1600MHz DDR3 CL10 DIMM RAM (2 seperate 4GB sticks)
• ASRock Socket AM3+ 970 Extreme4 Motherboard (UEFI Version: 970 Extreme4 P2.60)
• Samsung 850 Evo 500GB SSD
• Windows 7 Professional 64-bit (Service Pack 1)
• Corsair 430M 430 Watt PSU
• AMD Radeon HD 7770 Graphics Card
• Noctua NH-D15 CPU Cooler

 

Attached is an error log provided when I log in.

 

 

I will greatly appreciate any help given, thank you!

041116-8814-01.dmp

Best case scenario, it's a GPU driver problem. Use DDU to completely and cleanly uninstall GPU drivers in safe mode: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html 

Then reinstall them fresh.

 

Worst case scenario, your GPU is faulty.

[prittstick101]

10 minutes ago, Benergy said:

Best case scenario, it's a GPU driver problem. Use DDU to completely and cleanly uninstall GPU drivers in safe mode: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html 

Then reinstall them fresh.

 

Worst case scenario, your GPU is faulty.

Install drivers from where? Disc? Online?

[Benergy]

Just now, prittstick101 said:

Install drivers from where? Disc? Online?

http://support.amd.com/en-us/download/auto-detect-tool

[prittstick101]

31 minutes ago, Benergy said:

http://support.amd.com/en-us/download/auto-detect-tool

Thanks for the suggestion but it appears to have not worked

[Benergy]

1 hour ago, prittstick101 said:

Thanks for the suggestion but it appears to have not worked

Just Google '7770 driver' 

[0x1e]

It seems to be a TDR "Time out detection and recovery" problem.

That could be a driver or Windows problem as TDR has nothing to do with the drivers. Windows manages all of that.

 

So, it's either drivers - done a fresh install with DDU,

Windows - Either increase the TDR value, probably won't work but worth a shot, may have to do a fresh install.

Faulty GPU - RMA is your only option if this is true.

[prittstick101]

3 hours ago, Benergy said:

Just Google '7770 driver' 

Sorry I meant as in following your process has not worked, I should have replied to the correct comment