Help! How would I remove this!

[Jonathan Fallon]

Hi, In 2014 my dad and my brother built a PC for me, and they bought a Artic Cooling Freezer i30 as the CPU cooler, but i need to change the fan because i keep getting CPU fan Error every time i boot my pc, and i cant remove the fan housing becuase there is a stick of memory wedged under there and now i can't remove the fan housing, and the screws to remove the whole cooler is under there!!

 

Any suggestions of how to remove that stick of memory from under there.

[ThinkWithPortals]

Wait, you can't remove the CPU cooler? Like, at all?

[Godlygamer23]

You can try using an elbow screwdriver/Allen wrench(I don't know what the screw type is) to remove them. However, a fan error doesn't mean the fan doesn't work - does the fan rotate at all?

Edited March 30, 2016 by Godlygamer23

[Jonathan Fallon]

Just now, Godlygamer23 said:

You can try using an elbow screwdriver//Allen wrench(I don't know what the screw type is) to remove them. However, a fan error doesn't mean the fan doesn't work - does the fan rotate at all?

Fan does not rotate its just stopped and nothings blocking it.

[Jonathan Fallon]

1 minute ago, Godlygamer23 said:

You can try using an elbow screwdriver//Allen wrench(I don't know what the screw type is) to remove them. However, a fan error doesn't mean the fan doesn't work - does the fan rotate at all?

Screws are Philips head

[Jonathan Fallon]

1 minute ago, ThinkWithPortals said:

Wait, you can't remove the CPU cooler? Like, at all?

No because the screws are stuck under the fan shroud!

[Godlygamer23]

Just now, Jonathan Fallon said:

Screws are Philips head

If possible, try getting an elbow screwdriver to take them out.

[ThinkWithPortals]

Just now, Jonathan Fallon said:

No because the screws are stuck under the fan shroud!

I see. When you turn the PC on, does the CPU fan spin at all?

[Jonathan Fallon]

2 minutes ago, ThinkWithPortals said:

I see. When you turn the PC on, does the CPU fan spin at all?

No the fan does not spin at all

 

[chiwas]

Try removing GPU and unscrew fan. Or simply remove backplate from motherboard

[Jonathan Fallon]

3 minutes ago, Godlygamer23 said:

If possible, try getting an elbow screwdriver to take them out.

Do you think that i could try to remove that first stick of ram because there is a tiny bit of room, or would i just mess it up more?

 

[Trevor87]

Looks like you going to have to take the hole cooler of from the back plate if the fan not spinning. 

[Godlygamer23]

Just now, Jonathan Fallon said:

Do you think that i could try to remove that first stick of ram because there is a tiny bit of room, or would i just mess it up more?

I wouldn't risk damaging anything. That is a tight squeeze.

[ThinkWithPortals]

1 minute ago, Jonathan Fallon said:

No the fan does not spin at all

 

And you can't remove the fan from the CPU heatsink at all? It doesn't come off from the big metal heatsink?

[Jonathan Fallon]

Just now, ThinkWithPortals said:

And you can't remove the fan from the CPU heatsink at all? It doesn't come off from the big metal heatsink?

It does but the first stick of ram is jammed under there, I didn't build it or put that heatsink on, it was my brother who did it.

[chiwas]

Wait, that FAN just snaps on mate.

 

Just remove GPU and take whole fan housing down.

[ThinkWithPortals]

Just now, Jonathan Fallon said:

It does but the first stick of ram is jammed under there, I didn't build it or put that heatsink on, it was my brother who did it.

Hmm. It sounds like the RAM is a bit too tall for the CPU cooler to fit on top of it, but your bro seems to have forced it on anyway and gotten it stuck. If you remove the GPU, can you access the screws then?

[Jonathan Fallon]

Here is the backplate by the way 

[SydneySideSteveSomewheres]

1 minute ago, chiwas said:

Wait, that FAN just snaps on mate.

<-snip_>

Remove the graphics card? and see if the fan CAN be removed

Also before you do make sure that the fan is plugged into the CPU header not any other fan header (if possible check that the CPU fan header is functioning using a known working fan too)

[Jonathan Fallon]

3 minutes ago, ThinkWithPortals said:

Hmm. It sounds like the RAM is a bit too tall for the CPU cooler to fit on top of it, but your bro seems to have forced it on anyway and gotten it stuck. If you remove the GPU, can you access the screws then?

No because the fan shroud is too big

[Jonathan Fallon]

1 minute ago, SydneySideSteveSomewheres said:

Remove the graphics card? and see if the fan CAN be removed

Also before you do make sure that the fan is plugged into the CPU header not any other fan header (if possible check that the CPU fan header is functioning using a known working fan too)

Graphics card does not affect it because my  dad removed it and still nothing, i dont know if its even removable since my brother must have FORCED the stick of ram  under there.

[Jonathan Fallon]

7 minutes ago, chiwas said:

Wait, that FAN just snaps on mate.

 

Just remove GPU and take whole fan housing down.

I cant because the ram is forced under there and it wont come off even though there is no GPU there

[Godlygamer23]

1 minute ago, Jonathan Fallon said:

Graphics card does not affect it because my  dad removed it and still nothing, i dont know if its even removable since my brother must have FORCED the stick of ram  under there.

Major rule of building computers: Do not force anything.

[Jonathan Fallon]

1 minute ago, Godlygamer23 said:

Major rule of building computers: Do not force anything.

I know, im only 14 and know less about computers, but he is 28 and he should know this by now, Next time if the build me a new pc, my brother will not lay a finger on it 

[Bazadar]

Has this PC just been built and you've got this error?