CrystalDiskInfo Results

[BiscuitMassacre]

I have a ASUS x55c Ds31 Laptop with a 2.5HDD 500GB. I kept getting some strange BSODs so I ran Crystal DIsk Info. It says Caution, but the only thing highlighted is C5 Current Pending Sector Count Best: 83 Worst: 83. What does this mean, and how can I fix it? 

[BiscuitMassacre]

Sorry if this is against the rules. I can't find any against bumping, so here I go! Bump

[scottyseng]

On ‎3‎/‎29‎/‎2016 at 0:16 PM, BiscuitMassacre said:

I have a ASUS x55c Ds31 Laptop with a 2.5HDD 500GB. I kept getting some strange BSODs so I ran Crystal DIsk Info. It says Caution, but the only thing highlighted is C5 Current Pending Sector Count Best: 83 Worst: 83. What does this mean, and how can I fix it? 

Could you share the image of Crystal Disk Info? The RAW values are what you care more about.

[Captain_WD]

On 29.03.2016 г. at 8:16 PM, BiscuitMassacre said:

~snip~

Hey there

 

As @scottyseng suggested, a screenshot of the raw values of what the tool reports would be quite useful as the values you are viewing are normalized and won't show you any specific info. 

What's the drive's brand and model? 

 

Captain_WD.

[BiscuitMassacre]

5 hours ago, Captain_WD said:

Hey there

 

As @scottyseng suggested, a screenshot of the raw values of what the tool reports would be quite useful as the values you are viewing are normalized and won't show you any specific info. 

What's the drive's brand and model? 

 

Captain_WD.

 

15 hours ago, scottyseng said:

Could you share the image of Crystal Disk Info? The RAW values are what you care more about.

My Raw values for C5 are : 000000260

My drive is: Hitachi HTS545050A7E380

 

[Captain_WD]

44 minutes ago, BiscuitMassacre said:

~snip~

This means you have 608 unstable sectors reported by the application which is an indication that the drive possibly has big problems. I would strongly recommend to consider replacing the drive and creating a full backup of all the data inside as it may fail any moment. If those sectors are physical there isn't really a way to fix such issues and you would have to replace the drive.

 

Filling it with zeros might help if those are simply stuck sectors with no physical damage, but I doubt that. Have in mind that this procedure wipes clean the drive from any data on it so again a backup is strongly recommended.

 

Captain_WD.

[BiscuitMassacre]

42 minutes ago, Captain_WD said:

This means you have 608 unstable sectors reported by the application which is an indication that the drive possibly has big problems. I would strongly recommend to consider replacing the drive and creating a full backup of all the data inside as it may fail any moment. If those sectors are physical there isn't really a way to fix such issues and you would have to replace the drive.

 

Filling it with zeros might help if those are simply stuck sectors with no physical damage, but I doubt that. Have in mind that this procedure wipes clean the drive from any data on it so again a backup is strongly recommended.

 

Captain_WD.

How can I Fill it with zeros? 

[BiscuitMassacre]

Here is a screenshot from HDTone and CrystalDiskInfo: 
 

[TapfererToaster]

9 hours ago, BiscuitMassacre said:

How can I Fill it with zeros? 

http://superuser.com/questions/384095/how-to-force-a-remap-of-sectors-reported-in-s-m-a-r-t-c5-current-pending-sector

 

First answer gives you a pretty good explanation on what it means and how to try and fix it.

In this case he is using " Western Digital's DataLifeguard" to write the zeros

[BiscuitMassacre]

10 hours ago, Captain_WD said:

This means you have 608 unstable sectors reported by the application which is an indication that the drive possibly has big problems. I would strongly recommend to consider replacing the drive and creating a full backup of all the data inside as it may fail any moment. If those sectors are physical there isn't really a way to fix such issues and you would have to replace the drive.

 

Filling it with zeros might help if those are simply stuck sectors with no physical damage, but I doubt that. Have in mind that this procedure wipes clean the drive from any data on it so again a backup is strongly recommended.

 

Captain_WD.

 

23 minutes ago, TapfererToaster said:

http://superuser.com/questions/384095/how-to-force-a-remap-of-sectors-reported-in-s-m-a-r-t-c5-current-pending-sector

 

First answer gives you a pretty good explanation on what it means and how to try and fix it.

In this case he is using " Western Digital's DataLifeguard" to write the zeros

Thank you @TapfererToaster, Would you recommend me try Filling the zeros or just buy an SSD? Will problems reoccur in the future if I fill in the zeros? Thanks

[Captain_WD]

7 hours ago, BiscuitMassacre said:

~snip~

As @TapfererToaster explained, you can use the WD DLG tool to write zeros on the whole drive. 

 

The S.M.A.R.T. status certainly indicates that the drive has serious problems and I would definitely consider replacing it. 

 

Captain_WD.