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I have an MSI R9 390 GPU.

 

I really love Linux Mint, especially Cinammon and MATE. Run it perfectly fine on my i3 laptop (with integrated graphics). However on my desktop, I cannot get it to work.

 

Problem: When I boot to the desktop, shortly after, the screen starts showing artifacts. Shortly thereafter, my PC will just get unresponsive. This is pretty frustrating. I'm pretty sure Mint used to run on 17.2 - this problem always arose when trying to install Ubuntu on my desktop, hence I never installed it.

I do have Windows and the GPU there works fine. So I'm pretty sure this is just a driver problem.

 

Does anyone know of a solution?

 

I haven't been able to find any solutions via DuckDuckGo.

 

Note: I can confirm this problem exists on KDE and XFCE, not MATE and Cinammon. I am about to test them, though I will post back if this problem persists or doesn't.

 

if anyone has any information on this, that would be appreciated!

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1 minute ago, spartaman64 said:

are you using the open source one or the proprietary one

Open source.

 

On KDE, I tried to switch to the proprietary but the live cd froze before then. And on XFCE, when I tried switching, it went to a fullscreen terminal displaying a bunch of errors saying my PC is unresponsive for so and so seconds.

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Trying installing windows 7 if you can, just to see if it uses it as a basic display adapter. It sounds as if it's your gpu is dying or having severe, which is strange for a fairly recent gpu. I have the 390 and I have run linux mint before and it was fine. I would definitely try to figure out if it's the current implementation of linux or your gpu.

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First boot of MATE (normal mode), it was running fine. No artifacts. Started playing around with the themes/appearance of the PC. No artifacts or freezes.

 

I rebooted, and I am now seeing artifacts. It's not 'as' bad though.

 

No freeze yet.

 

Went to Driver Manager: the error came up: "Failed to download repository information" - the same under XFCE also - but it still allows me to change the driver.

I have changed to a proprietary one "fglrx-updates". No freezes, but the artifacts suddenly got worse. And then they were gone. It's usable but I don't think I will be able to work on here distraction free if this keeps happening.

 

Changed to "fglrx". It worked. No bash screen with errors and such.

 

EDIT: Some artifacts are indeed showing up now.

 

Will try compatibility mode...

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4 minutes ago, dewman45 said:

Trying installing windows 7 if you can, just to see if it uses it as a basic display adapter. It sounds as if it's your gpu is dying or having severe, which is strange for a fairly recent gpu. I have the 390 and I have run linux mint before and it was fine. I would definitely try to figure out if it's the current implementation of linux or your gpu.

It honestly just sounds like a driver problem.  Support for AMD products on Linux is notoriously bad.

QUOTE ME OR I PROBABLY WON'T SEE YOUR RESPONSE 

My Setup:

 

Desktop

Spoiler

CPU: Ryzen 9 3900X  CPU Cooler: Noctua NH-D15  Motherboard: Asus Prime X370-PRO  RAM: 32GB Corsair Vengeance LPX DDR4 @3200MHz  GPU: EVGA RTX 2080 FTW3 ULTRA (+50 core +400 memory)  Storage: 1050GB Crucial MX300, 1TB Crucial MX500  PSU: EVGA Supernova 750 P2  Chassis: NZXT Noctis 450 White/Blue OS: Windows 10 Professional  Displays: Asus MG279Q FreeSync OC, LG 27GL850-B

 

Main Laptop:

Spoiler

Laptop: Sager NP 8678-S  CPU: Intel Core i7 6820HK @ 2.7GHz  RAM: 32GB DDR4 @ 2133MHz  GPU: GTX 980m 8GB  Storage: 250GB Samsung 850 EVO M.2 + 1TB Samsung 850 Pro + 1TB 7200RPM HGST HDD  OS: Windows 10 Pro  Chassis: Clevo P670RG  Audio: HyperX Cloud II Gunmetal, Audio Technica ATH-M50s, JBL Creature II

 

Thinkpad T420:

Spoiler

CPU: i5 2520M  RAM: 8GB DDR3  Storage: 275GB Crucial MX30

 

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5 minutes ago, dewman45 said:

Trying installing windows 7 if you can, just to see if it uses it as a basic display adapter. It sounds as if it's your gpu is dying or having severe, which is strange for a fairly recent gpu. I have the 390 and I have run linux mint before and it was fine. I would definitely try to figure out if it's the current implementation of linux or your gpu.

I don't have 7. I have 8.1 and hence 10. Neither have such problems. Though I had this same problem I think with a Sapphire R9 390, which I returned.

 

Which desktop environment do you use? And is it 17.3?

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20 minutes ago, dewman45 said:

Trying installing windows 7 if you can, just to see if it uses it as a basic display adapter. It sounds as if it's your gpu is dying or having severe, which is strange for a fairly recent gpu. I have the 390 and I have run linux mint before and it was fine. I would definitely try to figure out if it's the current implementation of linux or your gpu.

 

Also, which 390 do you have? What is the brand? And is it definitely not a 390x?

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Seem to be getting a better experience with Cinammon and MATE. Though I'm still getting artifacts and at times, the screen goes black. And then goes back to normal - minus some artifacts.

 

But both seem to be working.

 

I will try installing MATE and update everything, then see if it runs without artifacts. Will post back the results.

 

{Linux gaming will never take off if the drivers remain like this}

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7 hours ago, Name Taken said:

Default open source driver is xf86-video-ati which does not have proper support for the new AMD 300 series and is meant for older cards while the new xf86-video-amdgpu driver is being developed as a replacement for Catalyst in Ubuntu 16.04.

Update: MATE didn't work at all. Keeps freezing before I can install. Got Cinammon working fine and updated the driver with the one on AMDs website. Gotta say, Windows driver updates are significantly easier.

 

Could you tell me more about "xf86-video-amdgpu"?

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