Modem VS Router (which one?)

[KuroKiyasaki]

So...the internet connection in my house in terrible.So I tried talking with my friends about it and he say that the data plan that I order is good,it's just the internet connection in my house is awfull....so which one should I buy? A new router in my house? or a new modem for my computer?

[Syntaxvgm]

first, connect your computer directly to the modem, bypassing a 3rd party router if you have one. If it still sucks there, get a technician to come out. The responsibility is on them if the modem is bad. Could also be faulty wiring. 

Your ISP likely provides you with a modem/router combo, but a picture wouldn't hurt, and a list of what you have connected to it. 

 

[Matt100HP]

Computers don't have modems. Connect a PC directly to the modem (which is the box that isn't the router, it's the box which the internet cable which comes into your house connects to) via ethernet and see what your internet speeds are like. 

[Droidbot]

plug a laptop into the router via ethernet then do a speedtest and see if it's still bad

[KuroKiyasaki]

14 minutes ago, Matt100HP said:

Computers don't have modems. Connect a PC directly to the modem (which is the box that isn't the router, it's the box which the internet cable which comes into your house connects to) via ethernet and see what your internet speeds are like. 

sorry....but the router in my house is far off from my computer....and ethernet cable can't reach it

[Matt100HP]

1 minute ago, KuroKiyasaki said:

sorry....but the router in my house is far off from my computer....and ethernet cable can't reach it

Move the PC to next to the modem? Or use a laptop (or someone else's laptop)? 

[Oshino Shinobu]

11 minutes ago, KuroKiyasaki said:

sorry....but the router in my house is far off from my computer....and ethernet cable can't reach it

So you're connected by WiFi? That's likely going to be the issue if you are. 

Try moving the PC close to the router and plugging it in by cable to test the speeds then. If the speeds improve, then the WiFi is the issue, not the actual connection to the ISP.