Windows 8.1

[Schmarvin]

Hello,

 

Another perplexing issue I've run into. One of my clients has three laptops, all the same model, they are Dell Inspiron's I believe. One of them is Windows 10, because he wanted to test Windows 10. Don't know why, but it is what it is.

The other two laptops are Windows 8.1 Standard.

Now, all three have the same issue:

- When logged off and sitting at the login screen, computer will eventually go into sleep/hibernate/turn off

I'm not sure which one it is, but I know it happens because my remote software's connection to the PC gets disconnected.

 

So, the following is already checked:

- Set to high performance mode in the power options

- Set to disabled sleep/hibernate on AC/Battery

- Set to disable hybrid sleep

- Set to disable hard drive sleep

 

Now, I checked these setting today, in person, so I know they are the same. Just got back to the office, and now they are offline again.

EXCEPT, for one. Which is the front desk computer, running Windows 7 Home; Oddly enough, I've never had problems with this computer, as it runs the connection for spiceworks to report back to our servers for monitoring and support.

 

Am I missing something here?

[Bananasplit_00]

well they should do that to save power, its just how it is, it goes into sleep to save  power. i dont think you can do anything about it and im not sure why you would want to do anything about it

[Schmarvin]

These laptops are stationary, and never move. They are basically desktops now, always plugged in. The customer used to move them alot but now has a permanent office and they stay in one spot. I need them to stay powered on for patch management and remote access.