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Please help. "Your pc ran into a problem" loop

jewishdolphins
By jewishdolphins
in Troubleshooting
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Video driver crash - start it in safe mode if you can

Current: R2600X@4.0GHz\\ Corsair Air 280x \\ RTX 2070 \\ 16GB DDR3 2666 \\ 1KW EVGA Supernova\\ Asus B450 TUF

Old Systems: A6 5200 APU -- A10 7800K + HD6670 -- FX 9370 + 2X R9 290 -- G3258 + R9 280 -- 4690K + RX480

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1 minute ago, Butter1484 said:

If you have a nVidia card and updated to driver version 364.47 that is likely the cause. The update has been pulled. If possible, you will want to try a system restore from the recovery menu.

What do u mean? And how do I do this? Please explain asap. I just want to play the division. This pc is literally worth over 1000 dollars and I'm not gonna sit here with a dead pc

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Just now, jewishdolphins said:

What do u mean? And how do I do this? Please explain asap. I just want to play the division. This pc is literally worth over 1000 dollars and I'm not gonna sit here with a dead pc

Try restarting the computer during boot to prompt an automatic repair. After the repair tries to run, you should be able to choose an option called advanced options. You should then be able to select troubleshoot. Then you should be able to select advanced options. There should then be a system restore option.

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2 minutes ago, Butter1484 said:

Try restarting the computer during boot to prompt an automatic repair. After the repair tries to run, you should be able to choose an option called advanced options. You should then be able to select troubleshoot. Then you should be able to select advanced options. There should then be a system restore option.

"Restarting the computer during boot"? What does that even mean'". I don't see any advanced options or system restore options. I'm just stuck on the blue screen loop. All I can do besides go through the continuous loop is hit f2 and enter bios 

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4 minutes ago, jewishdolphins said:

"Restarting the computer during boot"? What does that even mean'". I don't see any advanced options or system restore options. I'm just stuck on the blue screen loop. All I can do besides go through the continuous loop is hit f2 and enter bios 

While the computer is booting, hard reset the machine. In most cases this will trigger automatic repair

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8 minutes ago, Butter1484 said:

While the computer is booting, hard reset the machine. In most cases this will trigger automatic repair

Can you please talk to me like I'm 5. I don't know what a "hard reset" is...nothing you are saying is making sense to me not do I know how to perform a "hard reset"

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Just now, jewishdolphins said:

Can you please talk to me like I'm 5. I don't know what a "hard reset" is...nothing you are saying is making sense to me not do I know how to perform a "hard reset"

Turn the power off while the computer is turning on, while the logo with the spinning circle is on the screen

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1 minute ago, Butter1484 said:

If you can, give it a couple seconds before you do it

Just did. Waited for the circle to stop spinning, I held the off button and turned on the pc and it's just still looping. No system recovery here

 

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1 minute ago, jewishdolphins said:

Just did. Waited for the circle to stop spinning, I held the off button and turned on the pc and it's just still looping. No system recovery here

 

Do you have an install cd or usb? They can be used to access recovery options

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4 minutes ago, Butter1484 said:

System restore should fix the problem. If not, follow these instructions to access safe mode http://www.tomshardware.com/faq/id-2569556/safe-mode-windows.html

Not sure if I will be able to resolve this so what would u do after if u happen to get on safe mode?

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10 minutes ago, Butter1484 said:

System restore should fix the problem. If not, follow these instructions to access safe mode http://www.tomshardware.com/faq/id-2569556/safe-mode-windows.html

It works i love you so much. Thank you!!!!

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