windows 10 doesn't recognize ssd

[ben dover kid]

so my new and shiny samsung 850 evo 250Gb is causing some headache. bios recognizes it but my os cant find it, samsung magician software can't find it either. its not in disk management either. 

[Goat]

Check if the SATA data and power cable are properly connected. The data cable should have a lock on it, which will activate when connected in fully.

[Husky]

Make sure your SATA drivers and Chipset drivers are installed and up-to-date.

[ben dover kid]

10 minutes ago, Goat said:

Check if the SATA data and power cable are properly connected. The data cable should have a lock on it, which will activate when connected in fully.

bios detects it but windows doesn't . device management doesn't show it either. and yes iv refreshed device manager and still it doesn't detect it. any ideas

[Goat]

 

5 minutes ago, ben dover kid said:

bios detects it but windows doesn't . device management doesn't show it either. and yes iv refreshed device manager and still it doesn't detect it. any ideas

Like the previous poster said, make sure that all your drivers are updated. Other than that, I really don't know what may be causing this. All I know is that the problem lies with windows.

[ben dover kid]

Just now, Goat said:

 

Like the previous poster said, make sure that all your drivers are updated. Other than that, I really don't know what may be causing this. All I know is that the problem lies with windows.

they are all updated. bios detects it, windows doesn't. wtf should i do, cry? 

[LukaH]

what happens if it is the only drive that is plugged in?

[Goat]

1 minute ago, ben dover kid said:

they are all updated. bios detects it, windows doesn't. wtf should i do, cry? 

Well, you can try contacting Microsoft about this... The SSD is working fine, since the motherboard detects it.

[DirtyDane]

welp i wasnt able to be much help but at least i bumped this back up to the top of the page for those who know what they are talking about to find

[ben dover kid]

this shit is solved now. i plugged out my optical drive and connected the ssd to that sata port, works like a charm now. thanks for helping

[ben dover kid]

23 minutes ago, DirtyDane said:

welp i wasnt able to be much help but at least i bumped this back up to the top of the page for those who know what they are talking about to find

ya da real mvp