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PC Hard Locks at random

Topkek
By Topkek
in Troubleshooting
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So at random times, primarily when playing games, the system hard locks, forcing a reset. I checked drivers and I checked hardware connections. What could be the problem. Could it be a power failure or voltage spike? 

"The ability to destroy a planet is insignificant, next to the power of the force"

 

Kirito (Main Build):
CPU Intel Core i5-6600k OC'd @ 4.6 GHz Motherboard ASUS Z170-AR RAM 16GB Corsair Vengeance LPX 2400 GPU ASUS STRIX 1070 Case Phanteks Enthoo Pro Storage Samsung 850 EVO 250GB, WD Green 2TB & Travelstar 1TB PSU Corsair CS550M Cooling Corsair H110i GT Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Asuna (My Laptop): Razer Blade Stealth

CPU Intel Core i5-7200U w/ Hyperthreading RAM 8GB Hardwired into the system GPU I N T E G R A T E D   G R A P H I C S  Storage Samsung 960 EVO m.2 120GB Cooling Fans yo Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Yui (My mini server):

TBD

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OS? did you clean install?

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

Spoiler

Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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Just now, Enderman said:

OS? did you clean install?

Yep

"The ability to destroy a planet is insignificant, next to the power of the force"

 

Kirito (Main Build):
CPU Intel Core i5-6600k OC'd @ 4.6 GHz Motherboard ASUS Z170-AR RAM 16GB Corsair Vengeance LPX 2400 GPU ASUS STRIX 1070 Case Phanteks Enthoo Pro Storage Samsung 850 EVO 250GB, WD Green 2TB & Travelstar 1TB PSU Corsair CS550M Cooling Corsair H110i GT Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Asuna (My Laptop): Razer Blade Stealth

CPU Intel Core i5-7200U w/ Hyperthreading RAM 8GB Hardwired into the system GPU I N T E G R A T E D   G R A P H I C S  Storage Samsung 960 EVO m.2 120GB Cooling Fans yo Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Yui (My mini server):

TBD

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Just now, Topkek said:

Yep

have task manager and performance monitor open
tell me what spikes up during the hard lock, if its ram, or disk usage, or CPU usage, etc

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

Spoiler

Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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Just now, Enderman said:

have task manager and performance monitor open
tell me what spikes up during the hard lock, if its ram, or disk usage, or CPU usage, etc

 

Im thinking its a power issue, because it only started happening after i got my 960 and 970 but didn't happen with my geforce 210 

"The ability to destroy a planet is insignificant, next to the power of the force"

 

Kirito (Main Build):
CPU Intel Core i5-6600k OC'd @ 4.6 GHz Motherboard ASUS Z170-AR RAM 16GB Corsair Vengeance LPX 2400 GPU ASUS STRIX 1070 Case Phanteks Enthoo Pro Storage Samsung 850 EVO 250GB, WD Green 2TB & Travelstar 1TB PSU Corsair CS550M Cooling Corsair H110i GT Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Asuna (My Laptop): Razer Blade Stealth

CPU Intel Core i5-7200U w/ Hyperthreading RAM 8GB Hardwired into the system GPU I N T E G R A T E D   G R A P H I C S  Storage Samsung 960 EVO m.2 120GB Cooling Fans yo Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Yui (My mini server):

TBD

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2 minutes ago, Topkek said:

 

Im thinking its a power issue, because it only started happening after i got my 960 and 970 but didn't happen with my geforce 210 

test with someone elses PSU if you think thats the case

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

Spoiler

Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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It could be hardware failure too. It's hard to tell. I had a motherboard that caused my system to lock up and also killed two of my ssds before I found out. I that it was my ssds dieing, but I was my motherboard that was killing them. Power failure seems unlikely, your whole system would probably just shut off if that was the case. 

 

If it's hardlocking, it's likely hardware failure of some kind. Try swapping out parts

 

 

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1 minute ago, Topkek said:

 

Im thinking its a power issue, because it only started happening after i got my 960 and 970 but didn't happen with my geforce 210 

725w is more than enough to power your system - its possible your PSU could be failing, but your PC would be shutting itself off rather than freezing - it's likely something running in the background or an issue with the hardware/drivers.

 

Do you see anything in the Event logs?

 

As Enderman stated, how about Performance monitor?

The Internet: where men are men, women are men, and children are FBI agents.

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1 minute ago, TinkleMyWinkle said:

725w is more than enough to power your system - its possible your PSU could be failing, but your PC would be shutting itself off rather than freezing - it's likely something running in the background or an issue with the hardware/drivers.

 

Do you see anything in the Event logs?

 

As Enderman stated, how about Performance monitor?

Drivers would likely cause a blue screen, not hard freezing. It's more likely a drive or other hardware failure

 

 

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Just now, 3DGamerOnSteam said:

What's the power supply's wattage?

725w and the system draws about 400w however when i went to order it i kinda copped out and bought a 45$ one without 80 plus cuz i was stupid and didnt want to "overspend" 

"The ability to destroy a planet is insignificant, next to the power of the force"

 

Kirito (Main Build):
CPU Intel Core i5-6600k OC'd @ 4.6 GHz Motherboard ASUS Z170-AR RAM 16GB Corsair Vengeance LPX 2400 GPU ASUS STRIX 1070 Case Phanteks Enthoo Pro Storage Samsung 850 EVO 250GB, WD Green 2TB & Travelstar 1TB PSU Corsair CS550M Cooling Corsair H110i GT Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Asuna (My Laptop): Razer Blade Stealth

CPU Intel Core i5-7200U w/ Hyperthreading RAM 8GB Hardwired into the system GPU I N T E G R A T E D   G R A P H I C S  Storage Samsung 960 EVO m.2 120GB Cooling Fans yo Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Yui (My mini server):

TBD

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Just now, Topkek said:

725w and the system draws about 400w however when i went to order it i kinda copped out and bought a 45$ one without 80 plus cuz i was stupid and didnt want to "overspend" 

Still probably not the power supply, if it was, everything else on the 12v rail would fail as well, causing your system to just shut off

 

 

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3 minutes ago, 3DGamerOnSteam said:

Still probably not the power supply, if it was, everything else on the 12v rail would fail as well, causing your system to just shut off

It does completely shut down every now and then and my psu is really the only semi shoddy part that i also didn't test for issues 

"The ability to destroy a planet is insignificant, next to the power of the force"

 

Kirito (Main Build):
CPU Intel Core i5-6600k OC'd @ 4.6 GHz Motherboard ASUS Z170-AR RAM 16GB Corsair Vengeance LPX 2400 GPU ASUS STRIX 1070 Case Phanteks Enthoo Pro Storage Samsung 850 EVO 250GB, WD Green 2TB & Travelstar 1TB PSU Corsair CS550M Cooling Corsair H110i GT Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Asuna (My Laptop): Razer Blade Stealth

CPU Intel Core i5-7200U w/ Hyperthreading RAM 8GB Hardwired into the system GPU I N T E G R A T E D   G R A P H I C S  Storage Samsung 960 EVO m.2 120GB Cooling Fans yo Keyboard Razer Blackwidow Chroma Mouse Razer Naga Epic Chroma Sound Sennheiser HD280 Pro OS Windows 10

 

Yui (My mini server):

TBD

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