Need help

[_BJE_]

I have just completed my first computer build everything went ok but when I plug in the Ethernet cable I have no internet I went out to my living room and try with a new cable still nothing I can't think of anything or what to do so I really hope some of you people can help thanks 

[Paralectic]

Do you have all of the motherboard drivers installed for ethernet?

[Trikein]

Need a bit more info on the issue. What are you using the ethernet to connect the PC to? A router? A modem? If you are connecting a new PC to a stand alone modem, which would only have 1 ethernet on the back, then you need to reboot the modem for the PC to get a IP.

If you are connecting to a router, are you getting a IP? Windows Key + R > CMD > Ipconfig. There will be a bunch of stuff, but what you are looking for will look something like this:

Windows IP Configuration
Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :
   IPv4 Address. . . . . . . . . . . : 192.168.1.136
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1

PS. You said you tried with a new cable in the living room. How do you have a ethernet connection in your room and the living room? Do you have ethernet jacks in every room? If so, what connects them all together?

[_BJE_]

1 minute ago, Paralectic said:

Do you have all of the motherboard drivers installed for ethernet?

Oh I totally forgot about that...... But how to get the driver?

[Trikein]

What model motherboard do you have? I assume you don't have a separate NIC?

[_BJE_]

5 minutes ago, Trikein said:

What model motherboard do you have? I assume you don't have a separate NIC?

I'm using a asus z170 maximum hero mobo 

well my main router is in the living room and I have one of the wallplug thing that use the wall wire as cable and provide Internet I my room and as a spare Nic I don't have one still don't know much as I sad that's my first build

 

[mclarence]

4 minutes ago, _BJE_ said:

I'm using a asus z170 maximum hero 

Here is a link for all the drivers: https://www.asus.com/au/Motherboards/MAXIMUS-VIII-HERO/HelpDesk_Download/

 

[blu4]

5 minutes ago, _BJE_ said:

I'm using a asus z170 maximum hero 

Go on the ASUS website and download the drivers if you have not already done that. Are you running Windows 10?

[_BJE_]

1 minute ago, blu4 said:

Go on the ASUS website and download the drivers if you have not already done that. Are you running Windows 10?

Yea I'm running Windows 10 do I install the driver on a usb? If not how?

[Trikein]

The Asus Z170 looks to use Intel® Ethernet (i-219V). What OS are you using? If Windows 10 64bit, then you can find the driver here. If you use a different OS, see the link by mclarence.

Yes, download the driver onto a USB.  Then insert the USB into the PC and go to: Windows Key + R > devmgmt.msc > Network Adapters > Should see a little yellow ! next to the adapter missing a driver. Double click on it then go to Driver tab and click update driver and browse for the file on the USB.

[blu4]

2 minutes ago, _BJE_ said:

Yea I'm running Windows 10 do I install the driver on a usb? If not how?

Just download the driver onto a USB stick from another PC. Surprisingly, W10 should install a generic driver and then download the proper one.