my headset is not receiving sound

[TYCriswell2]

(sorry my caps lock isn't working) i been using a corsair h2100 wireless headset for about 6 months, and all of a sudden it isn't getting audio anymore. i have it set to the default device, it is charged and turned on, and connected. but it isn't getting audio. i have been using the speakers on my monitor and it is terrible. please help.

[Lord_Karango17]

Have you tried it on other systems? and does the little graph in the sound manager show that sound is being played to the default device like this:

http://prntscr.com/9drtok

[stconquest]

Can you try them in another device to verify if it just a Windows settings issue?

[TYCriswell2]

Have you tried it on other systems? and does the little graph in the sound manager show that sound is being played to the default device like this:

http://prntscr.com/9drtok

i have not tried it on other systems, and no it says there is no sound

[TYCriswell2]

Can you try them in another device to verify if it just a Windows settings issue?

i think it is a windows setting issue

[Lord_Karango17]

i have not tried it on other systems, and no it says there is no sound

Maybe try reinstalling your audio driver (likely realtek)

[TYCriswell2]

Maybe try reinstalling your audio driver (likely realtek)

ok thankyou i think that was the problem

[TYCriswell2]

Maybe try reinstalling your audio driver (likely realtek)

my monitor works now, but my headset is still not receiving audio

[Lord_Karango17]

my monitor works now, but my headset is still not receiving audio

Weird... Only other thing I can say is check it on another system to see if the headphones are the problem.

[TYCriswell2]

Weird... Only other thing I can say is check it on another system to see if the headphones are the problem.

ok

[TYCriswell2]

Weird... Only other thing I can say is check it on another system to see if the headphones are the problem.

yup the headset doesn't work on my laptop . I didn't treat them bad or be rough with them. Should I return it?

[Lord_Karango17]

yup the headset doesn't work on my laptop . I didn't treat them bad or be rough with them. Should I return it?

Try returning them. its pretty easy to see if something broke because of mis-treatment, and if they look normal but dont work, then they will likely replace it. Is it still under warranty?

[TYCriswell2]

Try returning them. its pretty easy to see if something broke because of mis-treatment, and if they look normal but dont work, then they will likely replace it. Is it still under warranty?

I don't know it was a gift from my POP-POP, and I don't think he has the receipt, but I'll check. Also I don't see realtek anywhere. I think the audio driver is from Roland MIDI Synthesizer?

[Lord_Karango17]

I don't know it was a gift from my POP-POP, and I don't think he has the receipt, but I'll check. Also I don't see realtek anywhere. I think the audio driver is from Roland MIDI Synthesizer?

The audio drivers are specific to your motherboard unless you plug the headphones in with usb, in which case you need to download drivers from the headphone manufacturer's website.

[TYCriswell2]

funny I typed the headset into google. H2100. And the top searches for that were Corsair wireless headset h2100 no sound.

[TYCriswell2]

The audio drivers are specific to your motherboard unless you plug the headphones in with usb, in which case you need to download drivers from the headphone manufacturer's website.

I have the usb dongel pluged into the extender and people said plugging it right into the front usbs worked