No waking up from sleep

[BleakMaker]

Hello,
I have an Asus N751JK Notebook
OS: Windows 10 64Bit x64-based processor version 1511, os build 10586
Processor Intel-I7 4710HQ
installed ram 15,9 two 8gb sticks
Nvidia GeForce 850m
Samsung 850evo 500GB ssd and a hdd ST1000LM024-HN-M101MBB 1TB
 
My problem:
after updating immediately after the release of windows 10 my computer ran smoothly until a few months ago. when I close the lid or enter sleep mode manually and then wake it up I see the asus logo and then it starts up instead of coming out of sleep.

 

Firstly I tried to update all drivers trough the ASUS website but everything is up to date so all the installed drivers are up to date (I hope)

 

Secondly id tried a fix from youtube by disabling hibernate through cmd powercfg /h off.

 

thirdly I tried another fix also related to drivers by entering into cmd powercfg -energy -output B:\(...) from this came energy-status.html

I saw that there was one problem that had sleep in it and that was Realtek high definition audio so I tried to update that through device manager and it said it was the latest I tried a lot of other fixes that didn't work either including a reset it all didn't work.

 

All help is welcome Thank You!

[The Official Czex]

Is that not called "dying of natural causes"?

 

I had a similar issue with an Acer notebook that couldn't wake and had to be hard shutdown then rebooted. It fixed itself after a while. I don't know why.

[Oberon.Smite]

Is that not called "dying of natural causes"?

 

I had a similar issue with an Acer notebook that couldn't wake and had to be hard shutdown then rebooted. It fixed itself after a while. I don't know why.

I had the same issue with an old dell I put Ubuntu on. I still can't figure out if it was a software issue or hardware. If it is hardware none to blame other than chipset.

[BleakMaker]

Is that not called "dying of natural causes"?

 

I had a similar issue with an Acer notebook that couldn't wake and had to be hard shutdown then rebooted. It fixed itself after a while. I don't know why.

 

It immediately boots after I push a button no need for hard shutdown

[The Official Czex]

It immediately boots after I push a button no need for hard shutdown

 

Wierd. Are you sure it's not going into hibernation?

[BleakMaker]

Wierd. Are you sure it's not going into hibernation?

No I disabled it

[The Official Czex]

No I disabled it

 

Can you take a video of you closing and opening the lid to reboot?

[BleakMaker]

Can you take a video of you closing and opening the lid to reboot?

 

here is the video (putted my mobile down for my Privacy during the login screen sorry for that)https://drive.google.com/file/d/0B4NuVY0K0fbMTUFUUURJLVZSLTQ/view?usp=sharing

[The Official Czex]

here is the video (putted my mobile down for my Privacy during the login screen sorry for that)https://drive.google.com/file/d/0B4NuVY0K0fbMTUFUUURJLVZSLTQ/view?usp=sharing

 

That looks like it's waking from hibernation. Are opened applications still open after closing the lid?

[BleakMaker]

That looks like it's waking from hibernation. Are opened applications still open after closing the lid?

nope

[The Official Czex]

nope

 

Settings > System > Power management > More > Change settings for plan > Advanced settings > On/off button and Lid

 

It could also be an update settings glitch that auto-reboots when the lid is closed (ie. when the PC doesn't think you're using it; part of the new update service "advancements").

[BleakMaker]

Settings > System > Power management > More > Change settings for plan > Advanced settings > On/off button and Lid

 

It could also be an update settings glitch that auto-reboots when the lid is closed (ie. when the PC doesn't think you're using it; part of the new update service "advancements").

they are all three set to sleep.

how can I check if its this glitch and why do I have that and not everybody?

[The Official Czex]

they are all three set to sleep.

how can I check if its this glitch and why do I have that and not everybody?

 

Some people do. As I said, I've had the same issue. Try to force a Windows Update and see if that fixes it.

[BleakMaker]

Some people do. As I said, I've had the same issue. Try to force a Windows Update and see if that fixes it.

there was a new update but it did not fix the problem sadly.

[The Official Czex]

there was a new update but it did not fix the problem sadly.

 

Reinstall Windows. That will narrow down the possibilities to hardware if it fails.

[BleakMaker]

Update:

 

I did a clean windows 10 install formatted all partitions just to be sure removed my hdd (just to be sure it isn't the hdd ).

after windows started I fist went to windows update it installed the hardware drivers and a few cumulative updates for x64 systems.

I restarted and after that I pressed sleep... after that I pushed a random button to let it wake up... it restarted the pc automatically.

 

It isn't my:

Windows Os(unless windows installs wrong setting on every pc for the sleep mode)

Ram I actually tried the two sticks separately in every slot no sleep with both of them and since in never had problems with my ram I can't believe it is my ram.

 

 

it could be:

drivers: I now only have the windows installed drivers from windows update but no warn signs in device manager.

Compatibility issues?!?! 

 

any other suggestions are welcome.