Windows not booting

[Arcanekitten]

Hi

So I just tried to boot my dad's pc and when I just get into the desktop I get a blue-green with the error code DRIVER_CORRUPTED_EXPOOL

And this should mean something like a program being a problem, but I don't know what since my dad was installing kaspersky and this happened but I can't u install kaspersky since it requires some stuff which isn't available in safe mode.

Soundtrack what should I do? I've already tried some crazy programs but still no luck

Thanks for any responses!

[EvilLemur]

there is usually a 0x00000 type of code that goes with it that will help narrow down exactly what the problem is. but its usually a bad program install. 

So the question is can you get into windows thru safemode?

 

have you tried the special uninstaller? 

http://support.kaspersky.com/us/common/service#block1

[Arcanekitten]

there is usually a 0x00000 type of code that goes with it that will help narrow down exactly what the problem is. but its usually a bad program install. 

So the question is can you get into windows thru safemode?

 

have you tried the special uninstaller? 

http://support.kaspersky.com/us/common/service#block1

I'll look for the code and also might try the uninstaller, but first I am going to watch the wan show

[Arcanekitten]

there is usually a 0x00000 type of code that goes with it that will help narrow down exactly what the problem is. but its usually a bad program install. 

So the question is can you get into windows thru safemode?

 

have you tried the special uninstaller? 

http://support.kaspersky.com/us/common/service#block1

Oké I can get into safe mode but there is no code in the bluescreen (win10)

[EvilLemur]

ahh windows 10 well then you would need to dig thru some of the error logs, if anything, is there any program on that pc that you dont have where a refresh isnt the best idea?

[Arcanekitten]

ahh windows 10 well then you would need to dig thru some of the error logs, if anything, is there any program on that pc that you dont have where a refresh isnt the best idea?

  

I'll look for the code and also might try the uninstaller, but first I am going to watch the wan show

Thanks, that tool that you redirected me to helped me to delete kaspersky what causes the bluescreen fixed the issue.