GTX 960 Power Issues?

[AlexWalters08]

So I have had a Gigabyte G1 Gaming edition 960 (2GB) for a while now, since June. It has never failed me and has worked flawlessly....until today that is. I got back from school, got on my computer, went to print something off, and a few minutes in my computer shuts it self down with no warning. I went to start it up and got the error, even before a post screen, saying "Please power down and connect the PCIe power cable(s) for this graphics card." The last time I was tinkering inside the case was 4 days ago, when I added a new HDD, so I don't think that was it... The Gigabyte G1 Gaming Edition of the 960 has two six pin power connectors, which are both plugged in and haven't been touched since the day I built my computer, months ago. My PSU is an EVGA NEX650 Supernova and my motherboard is an Asus z97-A. The other specs fall in my signature.

 

To get to the point, I am lost on how to fix this, and am hoping that my card is not shot, and at the most it is just a cable issue. *Also I already unplugged both six pin power cables on the GTX 960, and flipped them around, then plugged them into different places on the PSU, both of which did not help.*

 

Any and all suggestions are greatly appreciated!

 

EDIT: I took out the GPU and plugged a VGA monitor into the motherboard and the integrated graphics on my CPU are working fine.

[AlexWalters08]

Should I try to change what PCIe slot the card is in?

[AlexWalters08]

Please...anyone....just shed some light

[Matt420740]

Re-install the GPU in the same PCI-e slot, reconnect the power cables and try again.  Its possible there could have been a bad connection somewhere.  If it still doesn't work, try the card in a different slot if you have one avaliable.  If you still get the same error I'd probably start looking into returning the GPU if possible.

[AlexWalters08]

Re-install the GPU in the same PCI-e slot, reconnect the power cables and try again.  Its possible there could have been a bad connection somewhere.  If it still doesn't work, try the card in a different slot if you have one avaliable.  If you still get the same error I'd probably start looking into returning the GPU if possible.

I have tried all of these, and still nothing. Do you think it is because of the power cables I am using? They are 6+2 pin cables, with the extra two pins not plugged into the card and just pushed aside, leaving only the 6 pin parts plugged in to the GPU.

[SansVarnic]

I have tried all of these, and still nothing. Do you think it is because of the power cables I am using? They are 6+2 pin cables, with the extra two pins not plugged into the card and just pushed aside, leaving only the 6 pin parts plugged in to the GPU.

The 960 only uses the 6pin for the extra power req.the other 2 are not used.

[AlexWalters08]

The 960 only uses the 6pin for the extra power req.the other 2 are not used.

Yes, the 2 pins are not plugged in, but are attached to the cable.

[TheRandomness]

Are the PCIe connectors properly connected on both ends? When I say both ends I mean at the PSU and at the graphics card. And the NEX series of PSUs isn't exactly quality... If all else fails replace that.

[0x1e]

Yes, the 2 pins are not plugged in, but are attached to the cable.

You don't need to worry about those two extra pins.

 

I would say try the GPU in another computer if possible, any computer will do.

If it works then you need to look at your PSU.

[AlexWalters08]

Re-install the GPU in the same PCI-e slot, reconnect the power cables and try again.  Its possible there could have been a bad connection somewhere.  If it still doesn't work, try the card in a different slot if you have one avaliable.  If you still get the same error I'd probably start looking into returning the GPU if possible.

I have contacted Gigabyte support, waiting for a response.

 

 

 

Are the PCIe connectors properly connected on both ends? When I say both ends I mean at the PSU and at the graphics card. And the NEX series of PSUs isn't exactly quality... If all else fails replace that.

You don't need to worry about those two extra pins.

 

I would say try the GPU in another computer if possible, any computer will do.

If it works then you need to look at your PSU.

My friend is going to bring over his power supply, because all the other computers in my house are either gutted, or laptops.

[Kherm]

oh lord. that's not good. inb4 blame NEX650

[AlexWalters08]

oh lord. that's not good. inb4 blame NEX650

Came with a 1 year warranty....might have to use it.

[AlexWalters08]

So the issue is in fact my GPU, not sure exactly what broke inside it but I am going to RMA it. I put the card in my friends computer, after seeing it perfectly power his GTX 680 (Also has two 6 pin power), and I got the same error I have been getting.

[Petrus]

i have the same issues with my gigabyte gtx 960 g1 gaming 2gbGTX 960 Gaming. did you find any solution to this?