Cant Boot

[Shadowthehippo]

When i try boot i get a black screen as shown below. I also cant use my keyboard and mouse.

Thank you in advance[emoji3]

[_JohnB330ci]

Your problem for the keyboard and mouse is that they're in USB 3 and the drivers wont boot until you're into Windows. For the boot device either your SSD/HDD has died or isn't plugged in properly, there is no copy of windows on it, or the boot order is wrong (This includes your boot device not even being on there)

[W-L]

When i try boot i get a black screen as shown below. I also cant use my keyboard and mouse.

-PIC-

 

Is this a new build or just occurring suddenly?

 

Make sure the sata connections your your drives are seated all the way first, make sure your keyboard and mouse are on USB2.0 ports or PS/2.

[Shadowthehippo]

Is this a new build or just occurring suddenly?

Make sure the sata connections your your drives are seated all the way first, make sure your keyboard and mouse are on USB2.0 ports or PS/2.

It suddenly occurred, I have already tried unplugging and plugging in the sata cable. Also my keyboard and mouse are on usb2

[W-L]

It suddenly occurred

 

Once you get your keyboard working try getting into the boot menu or BIOS to make sure your OS drive is showing up, if it's not check your connections to power and data. Right now it can't find any bootable drive with an OS on it.

[Shadowthehippo]

Cant get my keyboard and mouse to work on any usb ports

[Shadowthehippo]

Once you get your keyboard working try getting into the boot menu or BIOS to make sure your OS drive is showing up, if it's not check your connections to power and data. Right now it can't find any bootable drive with an OS on it.

I cant seem to get power to my keyboard and mouse

[W-L]

Cant get my keyboard and mouse to work on any usb ports

I cant seem to get power to my keyboard and mouse

 

Hmm maybe try a different keyboard, theoretically USB 2.0 ports are legacy ports so they should always work. 

[petem]

I cant seem to get power to my keyboard and mouse

 

Do either of them light up? or do they just not respond?

[Shadowthehippo]

Do either of them light up? or do they just not respond?

Dont light up...

[Shadowthehippo]

Hmm maybe try a different keyboard, theoretically USB 2.0 ports are legacy ports so they should always work.

Yeah i was thinking that not sure what it is

[petem]

The catch 22 of modern BIOSes: you need to activate usb legacy support so that they'll respond to your keyboard and mouse at boot-time, but you need them to respond to your keyboard so that you can turn your keyboard on >< :blink:

[petem]

<ignore>Try plugging them into different ports</ignore>

 

Sorry, didn't see the "can't get them to work on any ports" comment

[Shadowthehippo]

The catch 22 of modern bioses: you need to activate usb legacy support so that they'll respond to your keyboard and mouse at boot-time, but you need them to respond to your keyboard so that you can turn your keyboard on >< :blink:

My usb dvd drive lights up

[petem]

Could be PSU problems or mobo problems - what has been done to the computer since the last time it booted OK?

[W-L]

My usb dvd drive lights up

 

What happens if you use that port for your keyboard, it sounds like it might not like your keyboard during boot up, does your keyboard have small dip switches on it to work on compatibility mode some of the newer high end ones have that.

[Shadowthehippo]

Could be PSU problems or mobo problems - what has been done to the computer since the last time it booted OK?

I left my pc while it was downloading battlefront came back it had shutdown as of my memorys

[Shadowthehippo]

What happens if you use that port for your keyboard, it sounds like it might not like your keyboard during boot up, does your keyboard have small dip switches on it to work on compatibility mode some of the newer high end ones have that.

Yeah i tried that port, i also have used this keyboard b4 windows had installed so i dont think thats the problem

[Shadowthehippo]

Yeah i tried that port, i also have used this keyboard b4 windows had installed so i dont think thats the problem

Would buying a ps2 port be able to help

[petem]

Were you DL'ing from a trusted site?  Doesn't seem likely that something like that would normally cause boot problems.  Unless one of windows many background processes hiccuped in the middle of it ... :huh:

[Shadowthehippo]

Were you DL'ing from a trusted site? Doesn't seem likely that something like that would normally cause boot problems. Unless one of windows many background processes hiccuped in the middle of it ... :huh:

Got it off origin

[W-L]

Yeah i tried that port, i also have used this keyboard b4 windows had installed so i dont think thats the problem

As a last resort try clearing the CMOS to see if it fixes that keyboard problem.

[Shadowthehippo]

As a last resort try clearing the CMOS to see if it fixes that keyboard problem.

How do i do that?

[petem]

Got it off origin

 

Damn, are they still around?  

 

Well, sounds like it's time to get serious, but first:

 

• Do you have 2nd system you can test your components with?

and

• Do you have spare components you can test your system with, such as:

Power supply

Bootable device (hard drive, usb, CD/DVD with bottable media)

USB Keyboard/Mouse

Din plug keyboard (not common, but older mobos still have a plug for them)

Memory

Mobo

[petem]

How do i do that?

 

Your mother board manual will have instructions - basically, you hold down the reset button while the system is booting, but that is not necessary just yet.