Laptop repair help

[wildy]

First of all i have no idea if i can even post this here but ill give it a go.

Friends computer has windows 10 now, and after a week or so she couldnt trun it on

It booted into brand logo and gave to F keys to click and shuts down.Either key you click on will make the computer makke a peeeeeeep sound and shutdown.

I would love help as im unware of what to do.

[ALwin]

There are potentially several things that could be wrong with the laptop, and without being able to look at it in person it will be hard to diagnose, so I recommend you take it to someone who can take a look at it.

[wildy]

There are potentially several things that could be wrong with the laptop, and without being able to look at it in person it will be hard to diagnose, so I recommend you take it to someone who can take a look at it.

Thanks for the sugestion but ive been told to replace disk or take ram out and put back in, would it even matter??

[ALwin]

Thanks for the sugestion but ive been told to replace disk or take ram out and put back in, would it even matter??

 

I don't know, perhaps and perhaps not.  Your question is like asking on Google "A friend I know has a fever, can anyone tell me what kind of sickness she has?"

[S7117]

There's really nothing you can do without looking at it. I would recommend if possible taking the battery out and then opening up and taking the hard drive out. Boot it up to see if it will boot without the hard drive. If it doesn't it most likely is the motherboard, ram or something. If it boots and you can get in the BIOS then it is most likely a bad hard drive or a bad OS install.

[Sauron]

Thanks for the sugestion but ive been told to replace disk or take ram out and put back in, would it even matter??

 

Has someone from a shop told you this? If so, have HIM do it - hire him to repair the laptop. That way any problem that messing around it may cause will be his fault and he has an obligation to fix it or give you your money back.

[wildy]

I don't know, perhaps and perhaps not.  Your question is like asking on Google "A friend I know has a fever, can anyone tell me what kind of sickness she has?"

That was quite acurate

[wildy]

There's really nothing you can do without looking at it. I would recommend if possible taking the battery out and then opening up and taking the hard drive out. Boot it up to see if it will boot without the hard drive. If it doesn't it most likely is the motherboard, ram or something. If it boots and you can get in the BIOS then it is most likely a bad hard drive or a bad OS install.

Ill try

 

Has someone from a shop told you this? If so, have HIM do it - hire him to repair the laptop. That way any problem that messing around it may cause will be his fault and he has an obligation to fix it or give you your money back.

That might be the best solution

[ALwin]

If it's still under warranty, you should be able to get free servicing and repair, take it back to the store where it was bought.

[wildy]

If it's still under warranty, you should be able to get free servicing and repair, take it back to the store where it was bought.

Problem solved, took off RAM sticks and put them back in,, it works, thanks for all your help