How do fix?

[adamsjus1]

So I build my friends computer and she immediately had way more pops up then i have ever seen!

 And we figured it out that it is an application called "windapp" But it won't let us uninstall it. 

 

So my question is- Is the only real way to get rid of it just wiping the hard drive and reinstalling windows 10? 

We already tried using Norton anti virus stuff because her dad paid for it. 

[thekeemo]

Just fresh install....

[EpicGeekonFire]

lol Just trying wiping, you wont lose your activation. 

[TheMorphinator]

This might help:

 

http://malwaretips.com/blogs/ads-by-windapp-removal/

[Snickerzz]

Have you scanned with CCleaner and malwarebytes? They might be able to remove it

[adamsjus1]

This might help:

 

http://malwaretips.com/blogs/ads-by-windapp-removal/

It won't let you uninstall it though. SO you can't get past the first step. 

 

Have you scanned with CCleaner and malwarebytes? They might be able to remove it

We tried. It didn't work. 

[DarthSlater77]

How did the malware get on to the PC? Don't do that again whatever it was. Boot into safe mode and then run the scanner. Next try to find it in the registry and remove it from there (be careful). Last enable hidden files and folders and protected system files then search for it in the file system deleting the files from the computer. a virus or malware are still applications and they need resources to function like any program. they are just harder to get rid of. Only do this as a last resort and have and OS install disk ready. If you hose the system on accident no bigiy you were about to re install the OS any-way.