Jump to content

PC restarting while gaming

anuj01
By anuj01
in Troubleshooting
 Share
Posted

I made a new build about 6 months ago. There is absolutely no problem if I work on my computer even for 48 hours, but when I start any game, it either works for some time and restarts or it restarts as soon as the game opens. I can't find it if is a software problem or hardware problem.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

restarts how? specs? relevant error messages or screens? behavior? steps you've taken to diagnose the problem? relevant screen caps or videos?

Troubleshooting a pc will make you believe in gremlins.

--Thread killer--

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I made a new build about 6 months ago. There is absolutely no problem if I work on my computer even for 48 hours, but when I start any game, it either works for some time and restarts or it restarts as soon as the game opens. I can't find it if is a software problem or hardware problem.

gpu overheating? Or possibly your powersupply isnt supplying enough power.. Specs?

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Or possibly your powersupply isnt supplying enough power

 

That's what I'm betting on

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

My specs

i5 4440

Gigabyte H97M mobo

GTX 960 4 gb (strix)

Kingston HyperX fury 2 x 4gb

Corsair vs450

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

First of all I clean installed windows 10 on my hdd.

Temp-

Cpu-- 28 at ideal and 65 while gaming

GPU 35 at ideal and 65-70 while gaming

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I made a new build about 6 months ago. There is absolutely no problem if I work on my computer even for 48 hours, but when I start any game, it either works for some time and restarts or it restarts as soon as the game opens. I can't find it if is a software problem or hardware problem.

check the windows event log.  It may have some information about why your PC is doing that.

QUOTE ME OR I PROBABLY WON'T SEE YOUR RESPONSE 

My Setup:

 

Desktop

Spoiler

CPU: Ryzen 9 3900X  CPU Cooler: Noctua NH-D15  Motherboard: Asus Prime X370-PRO  RAM: 32GB Corsair Vengeance LPX DDR4 @3200MHz  GPU: EVGA RTX 2080 FTW3 ULTRA (+50 core +400 memory)  Storage: 1050GB Crucial MX300, 1TB Crucial MX500  PSU: EVGA Supernova 750 P2  Chassis: NZXT Noctis 450 White/Blue OS: Windows 10 Professional  Displays: Asus MG279Q FreeSync OC, LG 27GL850-B

 

Main Laptop:

Spoiler

Laptop: Sager NP 8678-S  CPU: Intel Core i7 6820HK @ 2.7GHz  RAM: 32GB DDR4 @ 2133MHz  GPU: GTX 980m 8GB  Storage: 250GB Samsung 850 EVO M.2 + 1TB Samsung 850 Pro + 1TB 7200RPM HGST HDD  OS: Windows 10 Pro  Chassis: Clevo P670RG  Audio: HyperX Cloud II Gunmetal, Audio Technica ATH-M50s, JBL Creature II

 

Thinkpad T420:

Spoiler

CPU: i5 2520M  RAM: 8GB DDR3  Storage: 275GB Crucial MX30

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Yes, I explored the event log but not in deep.

Critical - kernal power ID-41

Errors and warnings were also there

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I had also changed the power supply with corsair cx500 , but getting the same problem

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I don't think so, because earlier I having 8.1 pro. I had the issue then also.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I don't think so, because earlier I having 8.1 pro. I had the issue then also.

Have you at all overclocked your CPU or GPU?
Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

CPU is not overclocked but the gtx 960 was factory overclocked. Today I ran CPU and gpu stress test using msi komustor, the PC restarted jast 5-6 seconds after the test.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

CPU is not overclocked but the gtx 960 was factory overclocked. Today I ran CPU and gpu stress test using msi komustor, the PC restarted jast 5-6 seconds after the test.

Hmmmm, might be a faulty power supply bit risky to continue using it until it's fully checked, out in my opinion. But to be honest I am certainly no expert in this field xD

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

restarts how? 

Does it do the standard windows restart, does it power down, does it bluescreen, does it just go black? like what happens exactly, from the second it begins to fail, until it posts?

Troubleshooting a pc will make you believe in gremlins.

--Thread killer--

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I don't know a whole lot, but i'd have to say probably something with the power supply

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I don't know a whole lot, but i'd have to say probably something with the power supply

it depends on HOW its shutting down, this is important information here. if it just goes black, i would agree power supply. 

Troubleshooting a pc will make you believe in gremlins.

--Thread killer--

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

My PC turns up normally, but as soon as any gpu intensive program is run, the screen goes black, all the cabinet fans stop and the start back normally within seconds.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Today I ran few more stress tests on ram, CPU and gpu separately. PC was running well during CPU and ram tests at full stress. But as soon as I started the gpu stress test, the PC restarted.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

To check if my gpu is faulty or not, I removed the gpu and installed back the Intel HD driver. And on running the test, PC restarted again only during gpu stress test

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

My PC turns up normally, but as soon as any gpu intensive program is run, the screen goes black, all the cabinet fans stop and the start back normally within seconds.

PSU isn't supplying enough power. 

I will do the best I can to help in any way. However I am not all knowing and realize that I can be wrong. If you know something I said is not factual please speak up and provide myself and otters reading reading the thread with the facts proving it. I'm not just here to help others learn I'm also here to learn myself. "An investment in knowledge always pays the best interest." Benjamin Franklin    

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I checked the PSU with multimeter but the voltages were all perfect.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Could it be any problem with my hdd. Like it my be crashing. But my games are in other hdd.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I checked the PSU with multimeter but the voltages were all perfect.

The voltages may be fine but when the system tries to draw more WATS than the PSU can support this happens.  

I will do the best I can to help in any way. However I am not all knowing and realize that I can be wrong. If you know something I said is not factual please speak up and provide myself and otters reading reading the thread with the facts proving it. I'm not just here to help others learn I'm also here to learn myself. "An investment in knowledge always pays the best interest." Benjamin Franklin    

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×