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amazon customer support

Guest Johnny5g
By Guest Johnny5g
in Member Reviews
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Posted

so i ordered a g303 on amazon and got a 300s. this was very frustrating and it said it was $40. so i called amazon customer support. after an hour or so talking with them i will be getting a M65 and it will come tomorrow :). the man was really nice and friendly. so thank you Brian! i give them a 8.5/10.

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ummmm ok?

Intel Core i7 7770K | 32 GB's Ram 3000MHz | GTX 1080 Ti | 250GB SSD | 3TB 7400 RPM | Sound Blaster Z | ASUS ROG MG278Q | Razer Blackwidow Chroma | Final Mouse 2015 | Blue Yeti | Seinheiser HD 600's | Beyerdynamic DT 990 Pro | Aune T1 MK2

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Posted

ummmm ok?

woops :P updated 

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Posted

Amazon has amazing support... to bad that they treat their employees so poorly, if you believe the news stories about amazon in the USA.

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Amazon has amazing support... to bad that they treat their employees so poorly, if you believe the news stories about amazon in the USA.

i guess they do :). i didn't hear the story. what did it say?

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Amazon support will bend over backwards for prime users. 

i7-5820k @ 4.6ghz w/ H100i || Asus Sabertooth x99 || Gigabyte 980ti G1 ||  EVGA 980ti SC || 32gb DDR4 2666mhz Gskil || 1tb WD Black HDD || Samsung XP941 256gb M.2 PCIe || EVGA 1300w G2 || Corsair 540 w/ Silverstone Sound Dampening Foam || Logisys RGB Led  || Corsair M65 Mouse  & Corsair RGB k70 || A lot of Corsair SP120s

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Amazon support will bend over backwards for prime users.

hum. I am a prime user
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Amazon support will bend over backwards for prime users. 

 

Not just prime users. I once got about 90 euro refunded because I bought a load of shit right before the christmas sale like a dope.

When the price changed I contacted support and they sorted me out.

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Not just prime users. I once got about 90 euro refunded because I bought a load of shit right before the christmas sale like a dope.

When the price changed I contacted support and they sorted me out.

hum

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I just had a case disappear during transport and since they were out of stock for a replacement I got a 55€ Expedited delivery refunded off a different case.

 

And I'm not even a Prime user.

Arcturus(log here): Intel Core i7 6700K // MSI 980 Ti Gaming 6G(1454/1995) // Kingston HyperX Fury DDR4 2133MHz 16GB //  MSI XPower Gaming Titanium Edition // Samsung 850 EVO 500GB // WD Black 2TB // Corsair 760T // Corsair RM850i

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When I ordered my current keyboard a few weeks ago they sent it with the 5 day shipping even though I payed for 2 day shipping, talked to their support and they refunded me the shipping cost, only had to talk to them for 5 minutes to get it done, pretty darn good support!

PC Specs: 

CPU: i7-9700k  | Motherboard: Gigabyte Z390 Aorus Elite | RAM: 16GB's Team T-Force Vulcan 3000MHz | GPU: Zotac GTX 1070 8GB AMP! Edition  | Storage: 500GB WD Caviar Blue | 1TB WD Caviar Black | Crucial BX200 240GB SSD | OS: Windows 10 64-bit  | PSU: EVGA SuperNOVA G2 650W 80+ Gold | CPU Cooler: Noctua NH-D14 | Mouse: Logitech G502 Proteus Spectrum | Headphones: Sennheiser HD 598 Special Edition's, HD 598 Cs | Keyboard: CM Storm QuickFire XT MX Blues | Monitors: Acer GN246HL 144Hz, Acer G226HQLBbd 60Hz | Case: Phanteks Enthoo Pro.

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I just had a case disappear during transport and since they were out of stock for a replacement I got a 55€ Expedited delivery refunded off a different case.

 

And I'm not even a Prime user.

hum

 

When I ordered my current keyboard a few weeks ago they sent it with the 5 day shipping even though I payed for 2 day shipping, talked to their support and they refunded me the shipping cost, only had to talk to them for 5 minutes to get it done, pretty darn good support!

hum

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hum

de dum

Arcturus(log here): Intel Core i7 6700K // MSI 980 Ti Gaming 6G(1454/1995) // Kingston HyperX Fury DDR4 2133MHz 16GB //  MSI XPower Gaming Titanium Edition // Samsung 850 EVO 500GB // WD Black 2TB // Corsair 760T // Corsair RM850i

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de dum

?

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?

You were humming.

Arcturus(log here): Intel Core i7 6700K // MSI 980 Ti Gaming 6G(1454/1995) // Kingston HyperX Fury DDR4 2133MHz 16GB //  MSI XPower Gaming Titanium Edition // Samsung 850 EVO 500GB // WD Black 2TB // Corsair 760T // Corsair RM850i

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You were humming.

oh. no

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and now you are complaining your free replacement did not come back in  time, wooow

My PC:

Spoiler

MOBO: MSI B450 Tomahawk Max, CPU: AMD Ryzen 5 3600, Cooler: BeQuiet! Dark Rock 3, GPU: Gigabyte GTX 1050ti D5 4G, Ram: 16GB (2x8) HyperX Fury DDR4, Case: NZXT S340, Psu: Be Quiet! Pure Power 11 600W , HDD's: WD 1TB Caviar Blue, WD 256GB Scorpio Blue, WD 2TB Caviar Blue  SSD: Sandisk SSD PLUS 240Gb

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and now you are complaining your free replacement did not come back in  time, wooow

no it was not free i had to pay more money.

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no it was not free i had to pay more money.

did you have to send your g300s back?

My PC:

Spoiler

MOBO: MSI B450 Tomahawk Max, CPU: AMD Ryzen 5 3600, Cooler: BeQuiet! Dark Rock 3, GPU: Gigabyte GTX 1050ti D5 4G, Ram: 16GB (2x8) HyperX Fury DDR4, Case: NZXT S340, Psu: Be Quiet! Pure Power 11 600W , HDD's: WD 1TB Caviar Blue, WD 256GB Scorpio Blue, WD 2TB Caviar Blue  SSD: Sandisk SSD PLUS 240Gb

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Posted

did you have to send your g300s back?

yes

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