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Helping someone with a computer problem remotely?

CC268
By CC268
in Troubleshooting
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Posted

Hey guys,

 

I am going to be sending my nephew my Alienware M14X so he has a laptop for college and I would like to be able to help him with computer problems remotely if need be (I am not sure how tech savy he is and I am in Arizona while he is in Texas). Is there a program for this or something you guys recommend?

 

This laptop is on Windows 10.

| Intel i5-6600K | NZXT Kraken X61 | MSI GTX 980TI | NZXT Kraken X41 | ASUS MAXIMUS VIII Hero | Corsair Vengeance DDR4-3000 16GB | 

                |Samsung 850 EVO 250GB | WD Blue 1TB | EVGA SuperNova G2 850W | Fractal Design Define S |

 

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Posted

Hey guys,

 

I am going to be sending my nephew my Alienware M14X so he has a laptop for college and I would like to be able to help him with computer problems remotely if need be (I am not sure how tech savy he is and I am in Arizona while he is in Texas). Is there a program for this or something you guys recommend?

teamviewer

Hydra, Executioner of Consoles.


A8-6600K 4.2GHz//MSI A78-G41 PcMate//1x8 Crucial DDR3-1600 CL11//MSI 750Ti Twin Frozr "Baldr" 1375/3300


 


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Yes! Teamviewer! Best thing is, it's free for non-commercial goals!

So you can use it as much as you want and it's perfectly legal for you :)

 

If you want to make it easy to get it going, go to ninite.com and download one with only teamviewer in it.

Send him that, and the only thing he needs to do is run the ninite exe and give you the id and password when it's installed.

That's about as easy as it will get.

If you want my attention, quote meh! D: or just stick an @samcool55 in your post :3

Spying on everyone to fight against terrorism is like shooting a mosquito with a cannon

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Remote Desktop, it comes built in

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Teamviewer indeed.

CPU: AMD Ryzen 3700x / GPU: Asus Radeon RX 6750XT OC 12GB / RAM: Corsair Vengeance LPX 2x8GB DDR4-3200
MOBO: MSI B450m Gaming Plus / NVME: Corsair MP510 240GB / Case: TT Core v21 / PSU: Seasonic 750W / OS: Win 10 Pro

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Posted

Hey guys,

 

I am going to be sending my nephew my Alienware M14X so he has a laptop for college and I would like to be able to help him with computer problems remotely if need be (I am not sure how tech savy he is and I am in Arizona while he is in Texas). Is there a program for this or something you guys recommend?

 

This laptop is on Windows 10.

Teamviewer <3

PC  Specs 2022:

Spoiler
  • CPU
    AMD Ryzen R9 5900x @ 5.1GHz - Auto OC
  • Curve Optimizer Magnitude: -20
  • Motherboard
    ASUS ROG STRIX x570-F Gaming
  • RAM
                                        Kingston Fury 32GB DDR4 3200MHz 16x2GB
  • GPU
    MSI 3070 8GB Ventus 2x OC
  • Case
    LIAN LI LANCOOL MESH II Mesh RGB Black
  • Storage
    Kingston NV1 2TB M.2. NVMe
  • PSU
    Seasonic Focus GX 850w 
  • Display(s)
    MSI OPTIX MAG 251RX IPS 240hz & ASUS MG248Q Vertical 144hz & Dell 60hz
  • Cooling
    NZXT Kraken x73 360mm
  • Keyboard
    Tt eSports Meka G1
  • Mouse
    Logitech G Pro Wireless
  • Operating System
    -Windows 10 Professional 64bit
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teamviewer teamviewer teamviewer teamviewer teamviewer teamviewer teamviewer teamviewer teamviewer 

image-02-535x535.png

Born too early to explore the galaxy, born too late to explore the seas, born just in time to make memes.

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  • Author

Yes! Teamviewer! Best thing is, it's free for non-commercial goals!

So you can use it as much as you want and it's perfectly legal for you :)

 

If you want to make it easy to get it going, go to ninite.com and download one with only teamviewer in it.

Send him that, and the only thing he needs to do is run the ninite exe and give you the id and password when it's installed.

That's about as easy as it will get.

 

I haven't sent him the computer yet so I will download team viewer on it so he has it already!

| Intel i5-6600K | NZXT Kraken X61 | MSI GTX 980TI | NZXT Kraken X41 | ASUS MAXIMUS VIII Hero | Corsair Vengeance DDR4-3000 16GB | 

                |Samsung 850 EVO 250GB | WD Blue 1TB | EVGA SuperNova G2 850W | Fractal Design Define S |

 

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Id definitely recommend team viewer since its so easy to use for both users.

|Casual Rig| CPU: i5-6600k |MoBo: ROG Gene  |GPU: Asus 670 Direct CU2 |RAM: RipJaws 2400MHz 2x8GB DDR4 |Heatsink: H100i |Boot Drive: Samsung Evo SSD 240GB|Chassis:BitFenix Prodigy |Peripherals| Keyboard:DasKeyboard, Cherry MX Blue Switches,|Mouse: Corsair M40

|Server Specs| CPU: i7-3770k [OC'd @ 4.1GHz] |MoBo: Sabertooth Z77 |RAM: Corsair Vengeance 1600MHz 2x8GB |Boot Drive: Samsung 840 SSD 128GB|Storage Drive: 4 WD 3TB Red Drives Raid 5 |Chassis:Corsair 600t 

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I haven't sent him the computer yet so I will download team viewer on it so he has it already!

Good! If you want you can configure it with a password you choose, so if he needs help, he only needs to open it and that's it. You know the id and password so you can connect right away. Default config is that password changes every time teamviewer runs :P

If you want my attention, quote meh! D: or just stick an @samcool55 in your post :3

Spying on everyone to fight against terrorism is like shooting a mosquito with a cannon

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Remote Desktop, it comes built in

I use this

Intel 4670K /w TT water 2.0 performer, GTX 1070FE, Gigabyte Z87X-DH3, Corsair HX750, 16GB Mushkin 1333mhz, Fractal R4 Windowed, Varmilo mint TKL, Logitech m310, HP Pavilion 23bw, Logitech 2.1 Speakers

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Awesome guys thanks!

| Intel i5-6600K | NZXT Kraken X61 | MSI GTX 980TI | NZXT Kraken X41 | ASUS MAXIMUS VIII Hero | Corsair Vengeance DDR4-3000 16GB | 

                |Samsung 850 EVO 250GB | WD Blue 1TB | EVGA SuperNova G2 850W | Fractal Design Define S |

 

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