Need help with USB DAC

[MissRiot0721]

I recently got the Audioengine D1 but when I plug it in I get error 43 I would gladly appreciate it if anyone can help me out. I test the DAC out with 3 different computers 2 are custom built pcs and one is a dell laptop. Only the laptop top works however, I though maybe it was due to the OS being that the laptop is on Windows 8.1 but the doesn't seem to be it (I downgraded windows 10 to make sure). I also try different USB cables and plugging the DAC into different USB ports (both USB 2 & USB 3) still getting the same error. 

 

My specs are as follow:

CPU: Intel i7 4790K, Motherboard: ASUS Z97-A, RAM:16 GB HyperX Fury, GPU: GTX 970 G1 Gaming