Wireless internet "limited" help

[Froger96]

hello all,

i moved in with my friend recently, and they have really fast internet, but one thing i found, was that different wireless devices randomly disconnect, and it could be any of the devices and for a random amount of time. it stays connected to the router, but for a few minutes or second the internet doesn't work and on laptops, it says "limited" with a yellow warning triangle. i dont know what this means or if there is a way to fix it. at the start i thought it was because of the amount of devices. as there are three laptops, 2 ipods, 4 phones. at least. does anyone have any ideas on how to fix this permanently.

thanks

[Stefan1024]

Normal consumer router are bad with handling >5 devices at once.

Also depending on your location all 2.4 GHz frequency bands migth be used.

 

Scann the spectrum and choose the least crowded channel. Can you outsource some devices to the 5 GHz band?

Or you have to get an other access point to share the load....

[Froger96]

i have two access points to share the load, but the problem is, i have them plugged in, but the internet doesnt work through them. i dont know why. its says limited again.

[Guest]

i have two access points to share the load, but the problem is, i have them plugged in, but the internet doesnt work through them. i dont know why. its says limited again.

Is the ISP giving the modems static IPs?

[Froger96]

i am not sure, do you know how to find out.

in command prompt, it says DHCP is enabled, which as far as i know means i have static IP. i dont really want to do anything resenting the router as last time i did that everything in the house but 1 laptop lost internet for about 30 mins.

just to say, the internet works on the one that is plugged direct into the fiber connection.  its just plugging a second access point into that never works. it doesnt get internet.

[Stefan1024]

How old is your rounter?

Model?

[Froger96]

um, the main one that works with the internet.

is a superhub from virgin media.

i believe the model number is: vmdg480

its rather new, as its from the ISP. however the second ones are older. 

[Stefan1024]

Can you login the router and read out the utilisation of the device.

Probably you will also see the linkspeed to every connected device and the signal strength in dBm.

Anything suspicious?

[Froger96]

i can log into the router but dont know what you mean by utilization of the device. there is no charts showing really how much each device is using really. or strength. there are no weird devices connected. nothing that shouldn't.

This is all I can find on what you said.

http://imgur.com/zKhho4n

[Stefan1024]

i can log into the router but dont know what you mean by utilization of the device. there is no charts showing really how much each device is using really. or strength. there are no weird devices connected. nothing that shouldn't.

This is all I can find on what you said.

http://imgur.com/zKhho4n

Ok, than you have a more basic model with less access to information. My one has more sofisticated statistics.

The only tip I can give you is to check if you used 2.4 GHz channel is overloaded and switch to an other.

But in the picture you provided all channels looks the same. 1 dB makes difference at all when it comes to wireless communication. You can doenload a free WLAN analyer app to your smartphone to doublecheck the information. Such an even load on all channels is not impissible but very unlikely.

If you don't mind to spend 200$ on an access point, there are lots of semi-professional once that are designed for your workload, unlike the consumer once.

[Froger96]

Ok. Well in not ready to spend that much money. Do you know how I could get a second older access point working. And why it doesn't.

[Stefan1024]

Ok. Well in not ready to spend that much money. Do you know how I could get a second older access point working. And why it doesn't.

Are you using an old router in "access point mode" or a normal AP? Not all router supports an AP mode, or you have to enabel it manually.

You also have to choose a different network name and channel for the two nets. And there in no automatic load balanceing between the APs.

[Froger96]

Well. I know it can because I have used it as a secondary AP before at my old house. But it seems to be set back to factory settings. I don't know why. But I nnownit can handle it. It's just I can't get into its settings through WiFi because its not transmitting internet so when I do. 192.168.0.1 nothing comes up.