display driver crashes windows 10

jelle_vdd · August 13, 2015

hi there

sometimes when i play a game and alt tab during the game my screen goes black then back to on, with the following message "Display driver NVIDIA windows kernel mode driver stopped responding and successfully recovered"

my graphics cards are 2X gtx 970 with sli enabled running on windows 10.

greets

EliasNM · August 13, 2015

Are you running the most recent driver from Nvidia not Microsoft if not here. If you are unsure how to uninstall a driver in Windows please say so, so I can layout the steps for you. Another thing, please follow your threads please.

jelle_vdd · August 13, 2015

Are you running the most recent driver from Nvidia not Microsoft if not here. If you are unsure how to uninstall a driver in Windows please say so, so I can layout the steps for you. Another thing, please follow your threads please.

if you wan't to could you please explain the steps and did i post it in the wrong section ? did it needet to be in graphics cards thread ?

EliasNM · August 13, 2015

Before you follow any of the following steps please download the Nvidia driver since its installation must be done offline.

To uninstall a device and a driver to install a new driver do the following:

1. Open Device Manager under Display Adapter find your GPU.

2. Right-click and select uninstall.

3. Confirm Device Uninstall popup will appear and before you click OK, tick the check box "Delete the driver software from your system." Then press OK.

4. Back under Display Adapter in the Device Manager wait for the GPU to reappear.

5. This step can be done various ways, easiest way is to just unplug the Ethernet cable from the back of your PC or the back of the modem/router, just make sure you don't have any connection to the Internet. We are avoiding Windows Update from downloading the same driver again.

6.Restart your PC.

7. Head over to the location of the Nvidia driver install file and install.

8. You may now connect back to the Internet.