Urgent help on work rig

[Gpikos123]

My brother's asus G750Js laptop is used for his work and its not working anymore. He updated the pc through windows update and then restarted. When it restarted it booted up normally to the desktop. Once the desktop icons load up the screen begins to refresh on an unending loop making the machine unusable. I can open task manager and i see many Thumbnail Handler Extraction(100's) processes running at the same time and windows error reporting running constantly. I looked it up and found this...  

 

http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/thumbnail-handler-extraction-host-loop-after/9f5fa9bd-85a5-4d3d-a343-f3cb8f0f28a8?auth=1

 

Please help me, my brother needs the machine working...

 

[Knaj]

What is the desktop icon that is doing this?

[Gpikos123]

The entire desktop is, everything except task manager works...

[Knaj]

By looking online, it looks as if uninstalling norton will fix it, have you tried that at all?

[Gpikos123]

I can't if the machine doesn't respond

[Knaj]

If only task manager works.. is it possible to halt or kill all activity?

[Gpikos123]

Ive tried to end the tasks that seem to be the problem, such as norton, but it says that I can't do it. It just says that access is denied.

[Knaj]

Ive tried to end the tasks that seem to be the problem, such as norton, but it says that I can't do it. It just says that access is denied.

 

You have to be on an an administrator account.

[Farmall200]

Have you tried booting into safe mode and trying from there?

[thedarkdad3]

Boot into safemode and run a restore

[LogicalDrm]

Restore or repair windows. Thats just update gone wrong.