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Hi guys.

 

probably the wrong forum here but i have a Microsoft Surface 2. and recently, for some reason, whenever i try to install any apps it says "something happened and your purchase couldnt be completed. Error code : 0x8007064x

 

ive looked on google but no answer.

 

a few months ago i couldnt access the metro version of the internet explorer (touch friendly) after trying to watch a youtube video and my pc restarted and saaid something along the lines of Video_Cache_internal_error. from thereon in i cannot play youtube videos but the sound is okay. could this be like a virus or something thats spreading through my surface?

 

ive gone into command prompt and run both scannow and chkdsk, and both say my system is okay.

 

any and all help appreciated

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