HyperX Cloud Gaming Headset sounding issues

[binks]

This topic will be as well as for me and for other users wanting to buy some proper headset in the future.

Some time ago I bought from Amazon HyperX Cloud Gaming Headset. This wasn't just your 10 bucks headset that I can just throw away if it won't work as I want to, and I've read some pretty good reviews on this, I really wanted to work perfectly. When it arrived, the overall build quality was awesome, noise cancelling in this was great, it was comfortable even when on like 5hours game session with headset on, the only feature, and the most important one, was sound quality. Whenever I plugged them in to my pc and put them on, I could hear like this quiet static sound coming from the ear cups. Firstly I thought that my motherboard has some crappy audio chip(I have Gigabyte 970A-DS3P), but when I brought them to a friend who has Sony Hi-Fi system(she has like 4 separate units stacked on top of each other. I think that's HI-FI system) and plug the headset in, there was the same static noise. I called to Amazon then to replace me those and they did. I've replaced this model of headset 4 times because each time Amazon send me one and I plug them in, there was this static sound.

I do have Plantronics Gamecom 380 that sounds awesome. No static noises, they are loud enough and comfortable. The only thing is that I've bought them in 2012 so they quite old, leathery thing around ear cups worn off, plush material around ear cups turned grey from original black and if they have some noise cancelling feature at all, it's not very good.

So if in the future I would want to buy some headset or headphones, would I have to invest in outside DAC or soundcard first? Or was I just unlucky with some faulty batch of this HyperX headset? I emailed HyperX support, and they replied me to my issue, that it's a fault and I should replace headset which I did, but after 4th time, I've just decided it's enough.

So outside DAC or headset or?

[ShadowCaptain]

SNIP

 

You dont need a dac/amp, just get a better headset, or get some proper headphones and mod mic or something

[_JohnB330ci]

Uhm, the headphones are fine, both of the systems you tested them on most likely have grounding issues. Hey Captain, at work again?

[EliminatingAngels]

My cloud sounds perfectly fine. I imagine it was some interference issue. 

[binks]

Uhm, the headphones are fine, both of the systems you tested them on most likely have grounding issues. Hey Captain, at work again?

Grounding issues? What's that?

 

You dont need a dac/amp, just get a better headset, or get some proper headphones and mod mic or something

I'm asking this as I want to buy Bose QuietComfort 25. And I don't want to spend crap loads of $ for something just to send it back straight away cause it doesn't work.

[ShadowCaptain]

Grounding issues? What's that?

 

I'm asking this as I want to buy Bose QuietComfort 25. And I don't want to spend crap loads of $ for something just to send it back straight away cause it doesn't work.

 

quietcomforts should not need an amp or dac or anything, they are designed to be used with portable devices like iPhones etc, they are not hard to drive at all

 

(actually I dont like the sound of them, my friend bought some when he was in the states, and ended up returning them, very thin sounding)

[_JohnB330ci]

Grounding issues? What's that?

 

I'm asking this as I want to buy Bose QuietComfort 25. And I don't want to spend crap loads of $ for something just to send it back straight away cause it doesn't work.

 

A grounding issue is where you get interference from other connections within the PC because static electricity (VERY SMALL AMOUNTS) is being passed around, so most likely your mobo/sound card ports are not grounded, when I put my HyperX's into my mixer using a 1/4 inch to 3.5mm converter it isn't grounded so it hisses, but if I use a balanced l/r to 3.5mm converter it is fine because they're grounded.

[binks]

A grounding issue is where you get interference from other connections within the PC because static electricity (VERY SMALL AMOUNTS) is being passed around, so most likely your mobo/sound card ports are not grounded, when I put my HyperX's into my mixer using a 1/4 inch to 3.5mm converter it isn't grounded so it hisses, but if I use a balanced l/r to 3.5mm converter it is fine because they're grounded.

Ok, now I get that, but if that's the case why is that the headset I'm currently using - Plantronics Gamecom 380 has no issues whatsoever, and works perfectly, without any noises coming out of it, and all of that with just plugging the headset on to the PC. Nothing more.