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wifi problem

RyomaSJibenG
By RyomaSJibenG
in Troubleshooting
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Posted

hey there

 

my friend have this weird problem, she could connect to Facebook and Google only. She can't get into any other sites such as Youtube and emails

what could be the problem?

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Posted

need more info

what have you tried so far?

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need more info

what have you tried so far?

only Facebook, google, and dutch education government site could be open

she's using a Mac, with Safari browser (i'm not familiar with Mac)

 

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only Facebook, google, and dutch education government site could be open

she's using a Mac, with Safari browser (i'm not familiar with Mac)

 

tell her to try using chrome

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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tell her to try using chrome

same thing as safari

oh and she also adds that her MAC says no internet connection

which i found weird if she's not connected how can she open Facebook, Google and dutch sites?

also she can open youtube now but not other sites

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same thing as safari

oh and she also adds that her MAC says no internet connection

which i found weird if she's not connected how can she open Facebook, Google and dutch sites?

also she can open youtube now but not other sites

tell her to try yahoo and cnn

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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Sounds like a DNS problem. Try using the Google DNS server 8.8.8.8 or 8.8.4.4

it says this

itsaid there is a problem with DNS installation and he put it back on DHCP

 

tell her to try yahoo and cnn

she can open yahoo

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it says this

itsaid there is a problem with DNS installation and he put it back on DHCP

 

she can open yahoo

what mac os is she on?

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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Sounds like a DNS problem. Try using the Google DNS server 8.8.8.8 or 8.8.4.4

 

^This.

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im kinda thinking that shes got some kinda bad software on the mac messing with her network settings

unfortunatly on a mac..the best thing she can do is back up her data and reinstall the os...she would probably want a newer one as well...10.10

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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I could probbaly fix it on teamviewer...but trying to walk someone through how to do it on the forum is basically impossible

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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im kinda thinking that shes got some kinda bad software on the mac messing with her network settings

unfortunatly on a mac..the best thing she can do is back up her data and reinstall the os...she would probably want a newer one as well...10.10

 

I could probbaly fix it on teamviewer...but trying to walk someone through how to do it on the forum is basically impossible

so basically we can't do anything?

she could use her Mac normally at her home in holland before, right now she's at her college using college wifi

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so basically we can't do anything?

she could use her Mac normally at her home in holland before, right now she's at her college using college wifi

well unless she feels like installing teamviewer on the mac

id say her best bet is to find a techie guy at collage there...get on his good side..and see if he can figure out why its not working

he could even get some direct help here if hes a techie...we can give him some basic ideas on what to check on the pc

trying to explain that stuff to people who aren't technical is very hard

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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well unless she feels like installing teamviewer on the mac

id say her best bet is to find a techie guy at collage there...get on his good side..and see if he can figure out why its not working

he could even get some direct help here if hes a techie...we can give him some basic ideas on what to check on the pc

trying to explain that stuff to people who aren't technical is very hard

yeah i'm really having trouble just to tell her to change DNS

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well unless she feels like installing teamviewer on the mac

id say her best bet is to find a techie guy at collage there...get on his good side..and see if he can figure out why its not working

he could even get some direct help here if hes a techie...we can give him some basic ideas on what to check on the pc

trying to explain that stuff to people who aren't technical is very hard

DUDE LISTEN, SHE ONLY RESTART HER PC AND EVERYTHING WENT OK LIKE NOTHING HAPPEN

DAAAAAMN xD

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DUDE LISTEN, SHE ONLY RESTART HER PC AND EVERYTHING WENT OK LIKE NOTHING HAPPEN

DAAAAAMN xD

it will probaby screw up again tho

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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it will probaby screw up again tho

oh, so its not a permanent solution huh

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oh, so its not a permanent solution huh

doubt it

If you need remote help fixing something on your computer

I can help over Teamviewer if you wish

just msg me on my profile

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