HELP PLEASE!

Greg_titan · July 4, 2015

Hi everyone, I´m having problems with my old pc (HP Pavilion t780). Yesterday I was running the antivirus and finally it asked for a reboot when it finished. Then, while restarting it suddenly locked itself, and the screen that says: "WINDOWS IS STARTING UP..." remained fixed the whole time and nothing happens. So I just unpluged the pc, and powered it on again, but the same bug occurs over and over again. CAN ANYONE SUGGEST ME WHAT TO DO? I do not want to lose my hard drive files.

superfly06 · July 4, 2015

safe mode then system restore

connbob · July 4, 2015

You might have to reinstall, do you have another computer? you could put the harddrive in that and backup stuff you need.

LogicalDrm · July 5, 2015

Boot, hold/smash F8 after POST splash screen and do system recovery or startup recovery. If they don't do anything, its reinstall time. (Did that yesterday...)

techguru · July 5, 2015

Hi everyone, I´m having problems with my old pc (HP Pavilion t780). Yesterday I was running the antivirus and finally it asked for a reboot when it finished. Then, while restarting it suddenly locked itself, and the screen that says: "WINDOWS IS STARTING UP..." remained fixed the whole time and nothing happens. So I just unpluged the pc, and powered it on again, but the same bug occurs over and over again. CAN ANYONE SUGGEST ME WHAT TO DO? I do not want to lose my hard drive files.

try safe mode first

see if it will boot to windows