Audio Through HDMI

[SlayerOfHellWyrm]

Here's the scenario:

 

I have a Samsung 32" Smart LED TV, hooked up to my MSI GE60-2OE via HDMI, however I cannot in Windows change the audio to output from the HDMI port, as it says nothing is plugged in.

 

READ BELOW BEFORE MAKING SUGGESTIONS:

 

My troubleshooting:

• Checked each of my cables
  • All support audio, as I can hook my TV up to another and have it play the audio of the other when muted
  • This rules out the cable
• I am on the latest Nvidia drivers and latest Realtek driver
  • Should eliminate that as an issue, unless for whatever reason they disabled the ability in the newer drivers
• Have tried doing restarts, and swapping to the admin account
• Tried disabling and re-enabling sound card
• Tried uninstalling/reinstalling driver (both sound and video)
• Tried turning it off and on again
• All 8.1 updates are installed

I've been searching for a bit and I'm getting frustrated that I can't find an answer.

 

System in question and relevant bits of info:

Check sig if you're not lazy, but for those whom are:

• MSI GE60-2OE
• Nvidia GTX 765M
• Realtek Audio card (not sure of exact model)
• Generic HDMI Cable
• Latest drivers on both
• Win 8.1 Pro, 64-bit

[DevilishBooster]

• Realtek Audio card (not sure of exact model)

Do you have a Realtek Audio Card or is it Realtek audio integrated into the mobo?

[SlayerOfHellWyrm]

Probably integrated as it's a laptop, though I'm honestly not sure. 

 

I've also seemed to have solved the issue, it was a registry key disabling it, which I found to be super obscure...

[DevilishBooster]

Probably integrated as it's a laptop, though I'm honestly not sure. 

 

I've also seemed to have solved the issue, it was a registry key disabling it, which I found to be super obscure...

Good to hear you got it fixed. 

Just FYI, make sure you use quotes in the future when replying. It helps people know how the thread is progressing. 

Happy gaming. 

[SlayerOfHellWyrm]

Good to hear you got it fixed. 

Just FYI, make sure you use quotes in the future when replying. It helps people know how the thread is progressing. 

Happy gaming. 

I used the old reply back button... hadn't noticed it's been changed. Been a while since I've actually posted on here lol, used to be a few hours a day occurrence for me. Anyway, oddly enough, I'm now getting a weird issue where my volume on HDMI for the first minute of boot, is at 60%... like, I can change it, but it'll reset to 60. After about a minute though, I can finally change it without issue.

[Lazmarr]

 

-snip-

 

Right click the speaker icon in the taskbar click playback devices, in the playback tab right click any blank area and select 'show disabled devices' enable any sound with the name TV, speakers or digital auido and see if it helps?

[SlayerOfHellWyrm]

Right click the speaker icon in the taskbar click playback devices, in the playback tab right click any blank area and select 'show disabled devices' enable any sound with the name TV, speakers or digital auido and see if it helps?

1.  Had tried that as well
2. It's been essentially fied if you'd read a tad more

[Lazmarr]

 

1.  Had tried that as well
2. It's been essentially fied if you'd read a tad more

 

Just sometimes people forget the simplest things and was covering all basis, since I had that problem and it happened to me.

Also have you checked the TV settings? On my sony tv in sound options I can choose between TV speakers or audio system. Check your TV settings and switch between the two or edit the volume offset to see if it helps?

[SlayerOfHellWyrm]

Just sometimes people forget the simplest things and was covering all basis, since I had that problem and it happened to me.

Also have you checked the TV settings? On my sony tv in sound options I can choose between TV speakers or audio system. Check your TV settings and switch between the two or edit the volume offset to see if it helps?

It's not the TV, I have no idea what it is at this point. Disappeared again so... yeah.

 

I had it working last night, with it showing two sets of speakers, now HDMI is going back to not detected.

 

For the record, I didn't mean to come off as sounding like an ass, or condescending, I work in IT as a Helpdesk technician, so typically by the time I post for help, I've tried pretty much everything basic.

[SlayerOfHellWyrm]

Got it. Turns out the new Realtek driver was interfering with my Nvidia driver, is my guess. Running the driver installer, causes it to remove the old driver, restart, install the new driver, and restart again. The reason it disappeared on me, was because I never did the 2nd restart last night once I saw I had both speakers up. This was really some other driver taking over,which given the video is coming from my 765M, I'm assuming it took over the audio portion. 

 

Regardless of what driver it's currently using for my audio, letting the Realtek installer remove the old driver, and then cancelling the new install has fixed the problem. The reg key edit I had before, must've enabled the driver it's currently using.