Windows Installer doesn't recognize SSD

[CrilleS]

Hello everybody,

 

I've got this wierd problem. I have HP Probook 6560b which I have bought a new Crucial MX100 256GB SSD to. When I install it into the HDD/SSD bay and boot up the PC with a USB ready Windows 8.1 install and can't recognize the SSD in the Windows 8.1 Installer.

 

I've tried to do the diskpart solution, where i clean the disk and create a new partition and then make it active but with no luck so far. The disk itself does not seem to be broken because i can see it when i do the list disk part command and in the BIOS.

[simson0606]

have you also made a volume with diskpart? a partition alone isn't enough

[gollum99]

Lucky you I've had  the EXACT same problem. Deactivate SATA 6GBIT (SATA3) in the bios and after windows is installed turn it on again. Done. Took me a while to figure it out and not even HP support knew it.

[G33k 4 L1F3]

Snip* i jumped to conclusions... lmk if they help u.

[CrilleS]

have you also made a volume with diskpart? a partition alone isn't enough

I followed this guide:

 

Boot to CD, choose repair, then advanced, then command prompt:

Diskpart commands to align and create a partition

Diskpart >List Disk

(Here note the Disk # you want to align and create on based on size of drive, if only one drive then you are fine disk 0 will be the one you need)

Diskpart > Select Disk 0

(Or other disk number if need be)

Diskpart > List Partition

(Just to ensure you have the correct disk listed and no partitions are found)

Diskpart > Clean

(Removes any previous partition table information, and or MBR's)

Diskpart > Create Partition Primary Align=1024

(To create and align your partition)

Diskpart> Format Quick FS=NTFS

(To Quick format-NTFS)

Diskpart > List Partition

(To check partition was created properly and aligned)

Diskpart > Active

(To set partition Active for OS Install)

Diskpart > Exit

Done!

Clean and simple for those who have only one disk connected and need no explanations

Diskpart > Select Disk 0

Diskpart > Clean

Diskpart > Create Partition Primary Align=1024

Diskpart > Format Quick FS=NTFS

Diskpart > List Partition

Diskpart > Active

Diskpart > Exit

[CrilleS]

Lucky you I've had  the EXACT same problem. Deactivate SATA 6GBIT (SATA3) in the bios and after windows is installed turn it on again. Done. Took me a while to figure it out and not even HP support knew it.

Currently in this BIOS it's set to the following:

 

Max SATA Speed

3.0Gbps (checked)

6.0Gbps (unchecked)

 

Is this the one you are refering to?

[gollum99]

The machine support both 3Gbit and 6Gbit. Currently it set to use 3Gbit. Should i do anything?

3Gbit should be right... 

[simson0606]

text

well, you did it right. can you test the installer usb on a different machine?

[CrilleS]

well, you did it right. can you test the installer usb on a different machine?

Right now i'm doing a 'clean all' diskpart command on the SSD. After that i will make a new Windows 8.1 iso and then try again.

 

Do I have to do anything else after doing a 'clean all' command?

[simson0606]

Right now i'm doing a 'clean all' diskpart command on the SSD. After that i will make a new Windows 8.1 iso and then try again.

 

Do I have to do anything else after doing a 'clean all' command?

no you shouldn't have to do anything after the clean command, the windows installer should see all the ssd space as unallocated space, and i think you're familiar with the rest

[CrilleS]

Hello everybody,

 

I've got good news! I did a 'clean all' and when i booted the PC again the SSD showed up in the Windows Installer menu.