Internet died for a second

[botpaket]

Recently my ISP provider change my modem from motorola to cisco

and after the change, when i play or browse

for a few seconds the internet died and reconnect again

 

is there a way to fix this ?

[dfsdfgfkjsefoiqzemnd]

Call them and tell them.  If it's one of their modems, they can probably check when and how long it's been offline.  at least my ISP keeps logs like that.

[botpaket]

Call them and tell them.  If it's one of their modems, they can probably check when and how long it's been offline.  at least my ISP keeps logs like that.

I already called them

and they said that the signal blablabla is fine / normal

 

this is the log

 

Started Unicast Maintaince Ranging - No response received

DHCP failed - requested info not supported

[renz62]

Your ISP is probably conducting tests in their upgraded network. It should be fine after a couple of days.

[dragoon20005]

try to reset the modem and your router to defaults

 

the router is suppose to provide your PC the IP address