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Noctua DH-14

riixupvp

Hi guys so I just got a noctua dh-14 (sale for like 60 bucks), and while installing it into my 1150 socket, I put the backplate on and the washers, then went to put the CPU bracket part on and the thumbscrews had nothing to screw onto,  the threads didn't poke through and i couldn't install it at all. Has anyone else had this issue before? Should I just take the plastic washer out?

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Leave the plastic washers, I had that issue before and it was due to the screws coming out from when I put them in so I held them in place and it was fine.

|King Of The Lost|
Project Dark: i7 7820x 5.1GHz | X299 Dark | Trident Z 32GB 3200MHz | GTX 1080Ti Hybrid | Corsair 760t | 1TB Samsung 860 Pro | EVGA Supernova G2 850w | H110i GTX
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Unholy Rampage: i7 5930k 4.7GHz 4.4 Ring| X99 
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Revenge of 775: Pentium 641 | Biostar TPower i45| Crucial Tracer 1066 DDR2 | GTX 580 Classified Ultra | EVGA 650 BQ | Noctua NH D14

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Leave the plastic washers, I had that issue before and it was due to the screws coming out from when I put them in so I held them in place and it was fine.

I tried that, I pushed them as hard as I could, I had my sister hold it in place pushing the backplate screws (all 4) and I was on the other pushing the CPU bracket part, still didn't work. Do you know why it won't?

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Leave the plastic washers, I had that issue before and it was due to the screws coming out from when I put them in so I held them in place and it was fine.

Do that and if that dose not work make sure to call their costumer service and they will send you new brackets in free 2 day shipping 

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Do that and if that dose not work make sure to call their costumer service and they will send you new brackets in free 2 day shipping 

Ugh that sucks man

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I tried that, I pushed them as hard as I could, I had my sister hold it in place pushing the backplate screws (all 4) and I was on the other pushing the CPU bracket part, still didn't work. Do you know why it won't?

Wait did you have the arms that the cooler screws down to faced the right way?

|King Of The Lost|
Project Dark: i7 7820x 5.1GHz | X299 Dark | Trident Z 32GB 3200MHz | GTX 1080Ti Hybrid | Corsair 760t | 1TB Samsung 860 Pro | EVGA Supernova G2 850w | H110i GTX
Lava: i9 12900k 5.1GHz (Undervolted to 1.26v)| MSI z690 Pro DDR4| Dominator Platnium 32GB 3800MHz| Power Color Red Devil RX 6950 XT| Seasonic Focus Platnium 850w| NZXT Kraken Z53
Unholy Rampage: i7 5930k 4.7GHz 4.4 Ring| X99 
Rampage|Ripjaws IV 16GB 2800 CL13| GTX 1080 Strix(Custom XOC Signed BIOS) | Seasonic Focus Platinum 850w |H100i v2 
Revenge of 775: Pentium 641 | Biostar TPower i45| Crucial Tracer 1066 DDR2 | GTX 580 Classified Ultra | EVGA 650 BQ | Noctua NH D14

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Wait did you have the arms that the cooler screws down to faced the right way?

Yes, I had the screw in the middle that the CPU uses flipped outwards, and the bend is facing away.

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Yes, I had the screw in the middle that the CPU uses flipped outwards, and the bend is facing away.

Alright then Yeah I would get in touch with Noctua about it and they should send you some free of charge.

|King Of The Lost|
Project Dark: i7 7820x 5.1GHz | X299 Dark | Trident Z 32GB 3200MHz | GTX 1080Ti Hybrid | Corsair 760t | 1TB Samsung 860 Pro | EVGA Supernova G2 850w | H110i GTX
Lava: i9 12900k 5.1GHz (Undervolted to 1.26v)| MSI z690 Pro DDR4| Dominator Platnium 32GB 3800MHz| Power Color Red Devil RX 6950 XT| Seasonic Focus Platnium 850w| NZXT Kraken Z53
Unholy Rampage: i7 5930k 4.7GHz 4.4 Ring| X99 
Rampage|Ripjaws IV 16GB 2800 CL13| GTX 1080 Strix(Custom XOC Signed BIOS) | Seasonic Focus Platinum 850w |H100i v2 
Revenge of 775: Pentium 641 | Biostar TPower i45| Crucial Tracer 1066 DDR2 | GTX 580 Classified Ultra | EVGA 650 BQ | Noctua NH D14

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