laptop problem

[Les]

Hi,

Wondering if anyone can Help! please,

 

My Grandson's (10year old) HP Laptop has a Problem, i've tried all sorts of things to solve it but can't  :unsure: I have improved it a tiny bit,

 

What it is....is...

When I press the Start button and it opens up to show- search programs and files- >All programs  and recently used programs

Its flashing/highlighting what's on there from bottom to top constantly and if i try to click one of them i miss and it open another from that list

while its rotating through them (hard to explain) It does this when in all program too,

If i miss the progarm i'm trying to open and another one opens on the desktop the OK -  Cancel buttons flash from one to the other

Its like a Ghost has it's Bony finger on the up/down Left/right keys   .....Heeeelp!

 

Once or twice If i hit either the Ctrl - End - Esc keys it stalls it for a bit  but then it starts up again,

 

It has no Malware on Malwarebytes+camelion and other tools I've put on has seen to that, No viruses,

 

Anyone seen this before or knows how to sort it....Before i take a Sledge hammer to it  :wacko: Please?

 

Thank you in advance for help and info Ladies and Gents 

[ELSknutson]

it might be your mouse or usb port try a different mouse 

 

But i kind of feel sorry for your grandson 10 year old lap top makes me sad  

 

retro is cool to look at but not to use on a normal basis.  I would recommend a new laptop.

[Les]

it might be your mouse or usb port try a different mouse 

 

But i kind of feel sorry for your grandson 10 year old lap top makes me sad  

 

retro is cool to look at but not to use on a normal basis.  I would recommend a new laptop.

Thank you,

 

It's not the laptop that's 10 years old..My Grandson is 10,

Not using a mouse I'm using the touch pad,

 

Thank you again Sir,

[ELSknutson]

Thank you,

 

It's not the laptop that's 10 years old..My Grandson is 10,

Not using a mouse I'm using the touch pad,

 

Thank you again Sir,

you may have a bad touch pad you can try calibrating it in the mouse settings also make sure there's nothing stuck to the pad you can clean it with a little water on a rag 

[Les]

you may have a bad touch pad you can try calibrating it in the mouse settings also make sure there's nothing stuck to the pad you can clean it with a little water on a rag 

Thank you again,

 

I will check and wipe etc and get back tomorrow,

 

Have a Nice day/evening Kind regards,

Les