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PC keeps rebooting under stress

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Go to solution Solved by quan289,

Regarding your PSU. I'm not exactly familiar with PowerCool, but upon research, it's build by Jou Jye - another company that I'm not familiar with either. What I do know is that is based on the SGP-***AUBA platform that goes up to only 450w. There's the possibly that PowerCool may work with Jou Jye to have it output 750w; however, due to the low dual +12v rail, it is more like a 550w unit at best by today's standard - dual 24A on the 12v which equates to 576w total, but rails are not additive and the combined amp/wattage are generally lower.

 

Since PowerCool kept the the combined rating for the +12v rail hidden, the ratings isn't even appropriate for a 750w multirail unit, and the fact that it lacks the proper connectivity (two PCIe cables on a 750w...come on now), I'm going to assume that this unit is trash...During my brief research as well, someone else has a similar problem with that PSU as well: http://www.techpowerup.com/forums/showthread.php?t=156848

 

While it could be coincidental that the issues is that the issue is the same, I would still replace your unit.

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Recently, under stress my system seems to be producing more heat than it should. After a short while it will reboot itself. At first I thought this was my 7970 causing the issues, turns out that my PSU is giving off a lot of heat and I think that it's the source of my problem. This is my PSU: http://www.ebuyer.com/191850-powercool-750w-modular-psu-80-dual-12v-v2-2-high-efficiency-psupc750aubam

 

So is it possible that my PSU is the source of my problem? And if so, what new PSU should I get as a replacement? My system specs are down below, in my signature. (And yes, I know I have a horrible CPU bottleneck, I'll be getting an 8350 in good time).

 

This is my system, if there are any problems you can see just from the picture, please point them out to me!

I have dusted it since this picture was taken.

 

3vhjE.JPG

 

Thanks for reading!

CPU: Ryzen 5 3600 @ Stock, CPU cooler: Dark Rock 4, Motherboard: MSI B450M PRO-M2 MAX, RAM: 2x8GB Crucial Ballistix DDR4 @ 3000Mhz, GPU: EVGA GTX 1080 ACX 3.0, SSD: Crucial P1 1TB M.2 + 2x120GB SSDs, Case: Corsair 110R, PSU: Corsair TX650M, OS: Windows 10 64-bit.

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Is Powercool even a reputable PSU company?

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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It might be your power supply not being able to supply the amount of power that you would need for your gpu when you are stress testing or your psu overheats and restarts the computer to avoid damage. Is this a 80 + certified power supply? 

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Try to flip your power supply upside down, if that doesn't work try to get a replacement.

 

I've actually just noticed that the suction on the fan is very weak, and I have a dust filter covering it which is making it even more difficult to get air into it. Would it be worth removing the dust filter to try and get some more air to it? And couldn't flipping it cause some problems with air flow, and risk it taking in the hot air coming from the 7970 under load?

 

Is Powercool even a reputable PSU company?

 

I don't think so.

 

It might be your power supply not being able to supply the amount of power that you would need for your gpu when you are stress testing or your psu overheats and restarts the computer to avoid damage. Is this a 80 + certified power supply? 

 

750w is more than enough for my setup (I'm quite sure), and yes, it's 80+ certified to either a bronze or silver standard (more likely to be bronze). 

CPU: Ryzen 5 3600 @ Stock, CPU cooler: Dark Rock 4, Motherboard: MSI B450M PRO-M2 MAX, RAM: 2x8GB Crucial Ballistix DDR4 @ 3000Mhz, GPU: EVGA GTX 1080 ACX 3.0, SSD: Crucial P1 1TB M.2 + 2x120GB SSDs, Case: Corsair 110R, PSU: Corsair TX650M, OS: Windows 10 64-bit.

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Yes try to remove the filter, if that doesn't work ( I don't really recommend this) put a fan under the PSU fan and let that run to try to suck more air into the power supply

 

Okay, how should I manage my PSU and dusting because I've never used a bottom mounted PSU without a dust filter, how bad can it get after a day of usage? And I don't see how I could get a fan outside my case like that, with enough clearance underneath to push air up into the PSU.

 

 

If your cpu is overclocked, under clock it a bit.

 

4.2 is stock. 

CPU: Ryzen 5 3600 @ Stock, CPU cooler: Dark Rock 4, Motherboard: MSI B450M PRO-M2 MAX, RAM: 2x8GB Crucial Ballistix DDR4 @ 3000Mhz, GPU: EVGA GTX 1080 ACX 3.0, SSD: Crucial P1 1TB M.2 + 2x120GB SSDs, Case: Corsair 110R, PSU: Corsair TX650M, OS: Windows 10 64-bit.

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Put it on a table or something thats clean. If you have it on the floor try putting a piece of cardboard under your computer.

 

It's on my desk that's regularly dusted with compressed air.

CPU: Ryzen 5 3600 @ Stock, CPU cooler: Dark Rock 4, Motherboard: MSI B450M PRO-M2 MAX, RAM: 2x8GB Crucial Ballistix DDR4 @ 3000Mhz, GPU: EVGA GTX 1080 ACX 3.0, SSD: Crucial P1 1TB M.2 + 2x120GB SSDs, Case: Corsair 110R, PSU: Corsair TX650M, OS: Windows 10 64-bit.

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Just remember, PSUs should always be from reputable companies. I mean when you consider that it could literally fry every other one of your components, it becomes a big deal. Good luck with a fix though!

CPU: i5 4670k • Cooler: Corsair H100i • Motherboard: MSI Z87 MPOWER • RAM: Crucial Ballistix Elite 2x 8GB • Storage: Samsung 840 250GB SSD, 2x WD Red 3TB • GPU: EVGA GTX 780 3GB • PSU: Corsair RM750W • Case: Corsair 750D • Mouse: Razer Naga 2012 (I actually use the thing for productivity/media buttons) • Keyboard: Ducky Shine 3 w/ Browns - Green LED • Monitor: Asus PB278Q 27" 2560 x 1440, ASUS PB238Q 23" 1920x1080 • Lighting: 2m NZXT Sleeved Blue LED Strip • pcpartpicker.com/p/3cHfZ

 

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Regarding your PSU. I'm not exactly familiar with PowerCool, but upon research, it's build by Jou Jye - another company that I'm not familiar with either. What I do know is that is based on the SGP-***AUBA platform that goes up to only 450w. There's the possibly that PowerCool may work with Jou Jye to have it output 750w; however, due to the low dual +12v rail, it is more like a 550w unit at best by today's standard - dual 24A on the 12v which equates to 576w total, but rails are not additive and the combined amp/wattage are generally lower.

 

Since PowerCool kept the the combined rating for the +12v rail hidden, the ratings isn't even appropriate for a 750w multirail unit, and the fact that it lacks the proper connectivity (two PCIe cables on a 750w...come on now), I'm going to assume that this unit is trash...During my brief research as well, someone else has a similar problem with that PSU as well: http://www.techpowerup.com/forums/showthread.php?t=156848

 

While it could be coincidental that the issues is that the issue is the same, I would still replace your unit.

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