Please help- this is upsetting

[iTheOwl]

Hey guys so i just built my very first PC....only to find it won't load the operating system and during the reboot to do so (to install the OS) the pc shuts off mid-boot and then turns back on, and continues to turn itself off one final time. I am not sure what the exact issue is and i need help pinpointing it. i will upload a video later today to help. I noticed that my keyboard LEDs would flicker just before which led me to believe it may be the PSU, so i have a new one incoming. That being said, when iwas building it and did a POST boot, it would only boot up for a few seconds. i later found out my CPU cooler wasn't seated all the way. After doing a little bit of research i found that an overheated CPU could be the cause of the auto-rebooting that occurs with the PC. i have actually heard a lot of different possible causes. bad ram possibly? i have ram that requires 1.6v and my CPU only outputs 1.5v could it be a bad mobo? also with the issue of the OS not installing to the SSD i have, could it be an issue with the drive? i formatted it and such but i suppose if the PC reboots before it can fully install it then that would indeed be an issue, please give me any help you can, and if you don't mind how i can go about getting working parts(ordered from newegg and i know they have some sort of return process)

P.S. sorry if this is not the right forum location...

[Tedster]

It's okay that you posted this in the wrong section - I've asked for it to be moved to Troubleshooting.

 

Please give us the full specs of this machine.

[Str_Mape]

Moved to Troubleshooting, don't worry about it as you're new to the forums.

[iTheOwl]

compiling PC part list 

[iTheOwl]

It's okay that you posted this in the wrong section - I've asked for it to be moved to Troubleshooting.

 

Please give us the full specs of this machine.

http://pcpartpicker.com/p/BBdKdC

as requested 

[Tedster]

http://pcpartpicker.com/p/BBdKdC

as requested 

Thanks, and please don't be sorry. In a way, you're helping us. You're helping us learn, making it easier for us to help others down the line.

 

I see what you mean by the RAM voltage being incorrect. Also, you have a pretty beastly cooler on your CPU, so you shouldn't be overheating or anything, unless the pump isn't working.

 

The PSU should be fine, and I would try new RAM over anything else.

[iTheOwl]

Thanks, and please don't be sorry. In a way, you're helping us. You're helping us learn, making it easier for us to help others down the line.

 

I see what you mean by the RAM voltage being incorrect. Also, you have a pretty beastly cooler on your CPU, so you shouldn't be overheating or anything, unless the pump isn't working.

 

The PSU should be fine, and I would try new RAM over anything else.

yeah i figured but- when i was installing the cooler i didn't seat it onto the cpu fully, an error i later discovered and corrected. is it possible that the cpu was permanently damaged from that? 

i will try new ram first thing tonight, and if i don't have any luck i will post a video...hopefully that will give you/others further insight to my issue. 

[Nexxus]

I doubt it modern CPUs are designed to shut down if they reach a dangerous level of heat

[iTheOwl]

I doubt it modern CPUs are designed to shut down if they reach a dangerous level of heat

and what about the possibility of mildly defective mother board? again, i'm new to this so i don't really know if that is even a thing... 

[Tedster]

and what about the possibility of mildly defective mother board? again, i'm new to this so i don't really know if that is even a thing... 

I'd really hope not, but it can definitely happen. Chances are, however, you only have one problem.

[iTheOwl]

I'd really hope not, but it can definitely happen. Chances are, however, you only have one problem.

rgr.ill keep you guys updated. thanks again 

[k4p84]

Hey,

 

CPU will shut down the PC before you end up with any overheating issues. If you are not sure if you have the AIO cooler on correctly pop the stock Intel cooler on for a bit.

 

As for thinking you have a bad drive just boot from the install media as if you wanted to install the OS without the SSD installed, leave it to run fora  bit, does it crash. Rules out the SSD.

 

You motherboard has a clear CMOS, hit that, see if it was a weird setting causing reboots.

 

You also have a dual BIOS button so if the BIOS has got corrupt you can flip that over to the other instance of the BIOS to rule that out.

 

As for the RAM, that is likely the area to look at. Back in the day I had a socket 775 board that would only boot with low voltage RAM. I would try with only one stick installed and see what happens. Have you enable XMP for the RAM in the BIOS ?

 

As an additional thing please check every cable is seated nicely so you are not getting issues there, got the extra CPU 8pin power plugged in etc. Usually a good practice to do all you installs with the motherboard just on the motherboard box, then you know you have not shorted anything on the back etc plus it is easier to get at if you need to do things if you have large hands like me :-)

 

Ed

[iTheOwl]

Hey,

 

CPU will shut down the PC before you end up with any overheating issues. If you are not sure if you have the AIO cooler on correctly pop the stock Intel cooler on for a bit.

 

As for thinking you have a bad drive just boot from the install media as if you wanted to install the OS without the SSD installed, leave it to run fora  bit, does it crash. Rules out the SSD.

 

You motherboard has a clear CMOS, hit that, see if it was a weird setting causing reboots.

 

You also have a dual BIOS button so if the BIOS has got corrupt you can flip that over to the other instance of the BIOS to rule that out.

 

As for the RAM, that is likely the area to look at. Back in the day I had a socket 775 board that would only boot with low voltage RAM. I would try with only one stick installed and see what happens. Have you enable XMP for the RAM in the BIOS ?

 

As an additional thing please check every cable is seated nicely so you are not getting issues there, got the extra CPU 8pin power plugged in etc. Usually a good practice to do all you installs with the motherboard just on the motherboard box, then you know you have not shorted anything on the back etc plus it is easier to get at if you need to do things if you have large hands like me :-)

 

Ed

wow, this is a great answer and i will definitely go through the list as soon as i get home. i tried with one stick of ram and nothing changed. 

 

I will try running the stock cooler to see if that helps, i am somewhat positive i have it on right now, but again i will double check.

 

Also, clear CMOS im not totally sure what that is? the debug light?

 

lastly, i believe i have everything seated in the psu and mobo correctly but will look over it and also get a second opinion. and i think i have the CPU stuff plugged up correctly, two in the PSU and 1 in the mobo correct?

 

i did your recommended test boot on the motherboard box before i put everything together and i got a good POST boot, so im not sure what it is... 

 

EDIT: googled CMOS, im an idiot lol. what do i need to do to check it?

 

EDIT2: what is XMP?

[k4p84]

 

EDIT: googled CMOS, im an idiot lol. what do i need to do to check it?

 

EDIT2: what is XMP?

 

Hey,

 

Clear CMOS basically resets the BIOS to factory settings so if something has gone a bit squirrelly (technical term...) everything gets reset.

 

XMP is a memory profile, so you don't have to enter RAM setting manually in the BIOS. It is a setting in the BIOS somewhere in the RAM section...

 

Ed

[iTheOwl]

Well...well...well...followed your steps in order excluding bios...my cpu was set to auto...idling a 91 degrees Celsius... fixed those setting and now it is running 100% thank you all for your help I have learned a valuable lesson. I owe you all more than I could say in words.