Video Card Problems (Screen Changes to a solid color).

[ookman500]

Last Thursday I build my first Gaming PC. I got an MSI R9 270x gaming and its been working fine for the past couple days up until yesterday. While watching a Youtube video, the screen turned a solid blue. Naturally I stopped the video I Ctrl+alt+Del and tried to go back to the video. In the end I restarted my PC and It runs games fine and I can use it but since then this has happened twice on Netflix, first a tan screen then a black screen. I have attempted using MSI afterburner for some overclocking before this happened but I usually I just run stock speed and I didn't play with any voltages. Any help on how to fix this?

[DeViLzzz]

Do you have a cpu or mobo where you can get a picture without having the video card in? If so do that and see if your pc works just fine.  You could also use a multimeter to see if there is an issue with your psu.  Take readings and see if they fall under normal parameters. 

[ookman500]

IDK I have a FX 8350 and an asrock 990fx killer mobo. My PSU is a 750 watt so it should be plenty strong.

[tmlhalo]

Did the audio continue as normal for the youtube video even though the screen changed?

[LabRat]

undo with the over clock. update flash player.check cables/

[Darel]

It's your gpu probably.. I have one at home with the same issue...

[ookman500]

Did the audio continue as normal for the youtube video even though the screen changed?

Yes It did but when I stopped the audio, I couldn't get it to play again

[tmlhalo]

Yes It did but when I stopped the audio, I couldn't get it to play again

Anything in event viewer that shows / shown up once the PC was rebooted? Start > type "Event Viewer". ID 41 is just that the machine didn't shut down correctly, so ignore it. ID 10 WMI is also nothing important. Anything else might be interesting. 

[dragoon20005]

sould like the typical Adobe Flash and AMD drivers issue

 

disable Hardware acceleration for Flash

[ookman500]

It just happened again, this time there was a black screen. In the event viewer there were error codes for ID 2, ID 3, and  ID 6008.

[ookman500]

sould like the typical Adobe Flash and AMD drivers issue

 

disable Hardware acceleration for Flash

How would I disable that?

[dragoon20005]

How would I disable that?

Go to adobe and search for disable hardware acceleration.

[ookman500]

Go to adobe and search for disable hardware acceleration.

 

For some reason I am unable to disable it. I have looked around at many solutions but none have fixed it.

[dragoon20005]

For some reason I am unable to disable it. I have looked around at many solutions but none have fixed it.

try this

 

https://forums.adobe.com/thread/891337

[ookman500]

try this

 

https://forums.adobe.com/thread/891337

Ok, I was able to disable hardware acceleration. Next I need to see if it worked so if it freaks out any time soon I will post, thanks.

[ookman500]

try this

 

https://forums.adobe.com/thread/891337

Well disabling hardware acceleration did not help sooo.....

[dragoon20005]

Well disabling hardware acceleration did not help sooo.....

could be driver related

 

try reinstalling the AMD drivers

[tmlhalo]

Double check to see if everything related to your overclock attempt is gone. Maybe even going as far as lowering the core clock by 100 mhz from stock to see if the issue improves or worsens. The event IDs are fairly generic. 

[ookman500]

could be driver related

 

try reinstalling the AMD drivers

The drivers are re installed so I will see if it helped.

[ookman500]

Double check to see if everything related to your overclock attempt is gone. Maybe even going as far as lowering the core clock by 100 mhz from stock to see if the issue improves or worsens. The event IDs are fairly generic. 

I under clocked it from 1080 MHz core clock to 1000 and from 1400 MHz memory clock to 1300 MHz.

[ookman500]

Double check to see if everything related to your overclock attempt is gone. Maybe even going as far as lowering the core clock by 100 mhz from stock to see if the issue improves or worsens. The event IDs are fairly generic. 

 

 

could be driver related

 

try reinstalling the AMD drivers

Well guys I reinstalled the omega drivers for the card and it hasn't freaked out since so I think that was the problem so thanks for all the help.

[ookman500]

Well it started again so im back at square one so any more advise would be helpful.

[dragoon20005]

Well it started again so im back at square one so any more advise would be helpful.

try to downclock the GPU core speed and memory speeds and see if it helps

 

I will suggest RMA the GPU

[ookman500]

try to downclock the GPU core speed and memory speeds and see if it helps

 

I will suggest RMA the GPU

Ok, I have under clocked it a lot. I will see if I can RMA it.

[ookman500]

try to downclock the GPU core speed and memory speeds and see if it helps

 

I will suggest RMA the GPU

Do you think that it will harm other components having to restart at random because I rather not watch youtube at fullscreen and wait for the R9 3xx then get the same card again but if it will damage other parts in my PC I will do it soon.