970 won't be detected

[QwasJ]

Hi guys,

I just got me a new asus strix 970, i put it in, LEDs are glowing, but the card will not be detected by windows. Therefore, i can't install any new drivers, since the setup just tells me he couldn't find any hardware to install drivers for.

Anyone has an idea what to try?

 

Thank you  

[Theguywhobea]

What does it say for video adapters in Device Manager?

[cesrai]

You sure it isn't detected ? have you tried installing drivers ?

[QwasJ]

What does it say for video adapters in Device Manager?

 

It says "default VGA card" or something. I have to translate from German to English, it might not be the exact words I was looking wether msi's afertburner could find anything, but nope. Also, geforce experience could not detect any gpu /:

 

 

You sure it isn't detected ? have you tried installing drivers ?

 

Yes I did, but the nVidia drivers will not let me install the drivers: Before the installation starts, the setup looks for the hardware the drivers are for, but since the gpu is not detected, the wizard can not find anything and will abort the installation process /:

[Guest]

You probably did this but its worth asking. Did you plug in your PCI power connectors?

[QwasJ]

You probably did this but its worth asking. Did you plug in your PCI power connectors?

 

Yes I did The power LED on the card is glowing, so I think the hardware is fine.

[Guest]

Yes I did The power LED on the card is glowing, so I think the hardware is fine.

Have you tried using a different slot on the motherboard?

[Theguywhobea]

Are you getting video out through the card?

[QwasJ]

Have you tried using a different slot on the motherboard?

 

Not yet, but the slot I use ran a gtx 670 until this afternoon, so it will probably be fine. But I'll try it  

[QwasJ]

Are you getting video out through the card?

 

No, I currently get my video signal though my motherboard

[cesrai]

Not yet, but the slot I use ran a gtx 670 until this afternoon, so it will probably be fine. But I'll try it

Did you uninstall the previous drivers ?

[cesrai]

No, I currently get my video signal though my motherboard

Use the GPU and go to bios and disable the iGPU if you have any troubles.

[QwasJ]

Did you uninstall the previous drivers ?

 

I tried to leave the old drivers installed first, then I removed them, didn't help /:

 

 

Use the GPU and go to bios and disable the iGPU if you have any troubles.

 

As soon as I use the GPU output, i can't get any video signal, so I'm not able to change any BIOS settings

[pdv789]

Try plugging the video cable into the gpu. Try all the outputs as some will default to hdmi until drivers are installed and others will use dvi and others vga. It's a mystery which one it is, but make sure in the bios it is set to use the vga adapter.

[QwasJ]

Try plugging the video cable into the gpu. Try all the outputs as some will default to hdmi until drivers are installed and others will use dvi and others vga. It's a mystery which one it is, but make sure in the bios it is set to use the vga adapter.

 

Okay, so now I gotta find all my cables

 

 

Update:

I'm not getting any videos signal anymore. Neither from my mb output nor out my video card, even though I didn't tray dvi yet, I'm still looking for the right cable, let's hope the signal comes out the dvi port 

[cesrai]

I tried to leave the old drivers installed first, then I removed them, didn't help /:

 

 

 

As soon as I use the GPU output, i can't get any video signal, so I'm not able to change any BIOS settings

Shutdown the PC clear the cmos and then use you GPU as output then go to bios not windows bios not widnows, tell me if this works.

[QwasJ]

Okay, so now I gotta find all my cables

 

 

Update:

I'm not getting any videos signal anymore. Neither from my mb output nor out my video card, even though I didn't tray dvi yet, I'm still looking for the right cable, let's hope the signal comes out the dvi port 

 

Shutdown the PC clear the cmos and then use you GPU as output then go to bios not windows bios not widnows, tell me if this works.

 

I already tried the cmos thing. I switched to DVI as pdv said, now I got my video signal back!

[pdv789]

You should definitely be getting some sort of signal. With your cables plugged into your monitor it should say check cable as long as it's not plugged into the gpu .... now plug it into the gpu and if it goes into standby it recognizes the gpu but also recognizes that it's not sending a signal. That indicates that it's not the default display port as long as the drive isn't installed. Hopefully it will save you some time to know whether or not you need to find cables or not.

[pdv789]

I already tried the cmos thing. I switched to DVI as pdv said, now I got my video signal back!

yeah, that indicates that the board recognizes a vga device and needs the driver installed.

[cesrai]

I already tried the cmos thing. I switched to DVI as pdv said, now I got my video signal back!

When you tried it did you switch to the GPU ? So you are using the GPU now ?

[QwasJ]

yeah, that indicates that the board recognizes a vga device and needs the driver installed.

 

Sounds good to me. I'll try to install the drivers next.

 

 

When you tried it did you switch to the GPU ? So you are using the GPU now ?

 

Yes, I'm on my gpu now. So it should be detected, right?

[pdv789]

My 7970 did this exact thing to me. Go ahead and try to install the driver. If it doesn't work then update EVERY driver then try again. When I say every driver I mean EVERYTHING. Including your chipset drivers and all of the windows updates. I had it say it couldn't find the vga device until the latest windows update lol.

[cesrai]

Sounds good to me. I'll try to install the drivers next.

 

 

 

Yes, I'm on my gpu now. So it should be detected, right?

Yes it should be.

[QwasJ]

My 7970 did this exact thing to me. Go ahead and try to install the driver. If it doesn't work then update EVERY driver then try again. When I say every driver I mean EVERYTHING. Including your chipset drivers and all of the windows updates. I had it say it couldn't find the vga device until the latest windows update lol.

 

Yes it should be.

 

It finally works! The drivers are installed, the gpu is running Thank you guys so much, you totally saved my evening! 

[pdv789]

At the very least your computer is recognizing that it is a display device of sorts and is opting to use it over your integrated display. That is a good sign as it indicates that your gpu is partially functional at this point. I will keep my fingers crossed for you. Let us know if there is an update. I will be online for a couple hours to come if you need to pm me about it.