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Razer Blade dead pixels

TENNISFTW
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Just got my razer blade for Christmas. Brand new out of the box and......... dead pixels :/ My razer blade had 2 dead pixels that are almost in the center of the screen. Very dissapointed seeing that I played well over $2000 for this. Warranty for it wasn't much help either as a got an automatic response that didn't help me. Anyone have any tips to get rid of these? Here is a pic of one of the dead pixels. fAA2B4k.jpg

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Just got my razer blade for Christmas. Brand new out of the box and......... dead pixels :/ My razer blade had 2 dead pixels that are almost in the center of the screen. Very dissapointed seeing that I played well over $2000 for this. Warranty for it wasn't much help either as a got an automatic response that didn't help me. Anyone have any tips to get rid of these? Here is a pic of one of the dead pixels. fAA2B4k.jpg

Bring that shit back to the retailer.

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got it on amazon 2 months ago and just had it sitting in a closet waiting for Christmas

Oh shit, well then... Nothing you can really do unless wait for an actually Razer representitive to reply, or get third party to fix it, but that would cost alot. At the same time, dead pixels isn't anyones fault but the manufacturers. 

Main Rig

 

Case: NZXT H440 White | CPU: Intel Core i5-4690K @5.2GHz | CPU Cooler: Corsair H80i Hydro Series | Motherboard: MSI Z97S Krait Edition | RAM: HyperX Fury White & Black Series 16GB (4x4GB) OC to 2133MHz | Graphics Card: Zotac GeForce GTX 980 Ti ArcticStorm | SSD: Intel 730 Series 480GB & Samsung 840 256GB | HDD: Seagate Barracuda 2TB 7200rpm | PSU: EVGA 750W Supernova G2 80+ Gold | Display: BenQ XL2420G & Samsung S20D300 | Headset: Corsair 1500 | Mouse: Logitech G700S | Keyboard: Corsair Vengeance K70 Silver RED LED

 XENON Build:  

 

Intel Xeon E3-1230 V2 @3.3GHz | Intel DZ68BC | Corsair Dominator Platinum 2x4GB 1866MHz | Kingston HyperX 3k 240GB | MSI GeForce GTX 680 | Fractal Design Define R4 Titanium Grey | Seasonic 520W 80+ Platinum Fanless

Office Build:

 

Case: Fractal Focus G White | CPU: i5-8600K | CPU Cooler: Cooler Master Hyper 212 Evo | Motherboard: MSI Z370-A PRO | RAM: Corsair LPX 16GB-2666 | GPU: MSI GTX 1060 6GB GAMING X | SSD: Kingston A400 240GB | HDD: Seagate Barracuda 2TB 7200rpm | PSU: EVGA BT 450W+ Bronze

 

Phone

 

iPhone XS Max 512GB Gold

 

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http://www.razerzone.com/warranty

I see nothing on there that says you can't have it replaced even if it only has one or two pixels dead.  Everything related to warranties says nothing about this.  Play hardball with them and make sure you get what you want.
 

Too many ****ing games!  Back log 4 life! :S

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I've tried these before. Doesn't work :( Talking to amazon right now and going to call razer tomorrow to see if I can get better than an automated response. 

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Update: I am receiving an email tomorrow from amazon getting the return info and label. ahhh amazon <3 Amazon making up for Razer's poor customer service. Good guy amazon

yea amazon has the best customer service when my PSU made some crazy sounds they sent me a new one and let me keep the old one for a while so that i could set up the new one 

l Intel Core i7 4790K @ 4.5Ghz l Asus VII Ranger ROG l MSI GTX 970 @ 1555MHz l 


PC PART PICKER

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Make sure you get a replacement because you are entitled to one. The product is not as described and it doesn't matter that more than 2 months have passed. You just tell them you didn't notify them right away because it was a christmas gift that you could not yet open. Let us know how it goes! Happy New year!

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