Xsplit Gamecaster - Wont save files correctly.

[XDroidie626]

Okay so I am trying to record using Xsplit Gamecaster, this is local recording not streaming.

I am currently using Quicksync method, with 1080p, very high quality, 60fps.

When I have finished recording, it just exports as a mp4 file, but the file has no actual thumbnail on it, and no program opens it, not even VLC!

This always happens, even the xsplit editing tool cannot open these files.

So what have I done wrong or what is it that is causing these issues?

 

Thanks

 

Specs - G1 Sniper M3, i5 2500 3.3Ghz, AMD 6870, 8GB 1600Mhz RAM

[AlwaysFSX]

Is the Intel driver for QuickSync installed?

[XDroidie626]

Yeah its all installed, works fine with OBS, just Xsplit, it worked once, and the quality was amazing for it.

They appear in MP4 etc, but there is no thumbnail and WMP or VLC cannot play it