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False Laptop Repair -.-

Dkmenchar
By Dkmenchar
in Troubleshooting
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Hi guys...

 

 

I have an laptop ASUS X55VD wich i enjoy to work with, but he had an problem in motherboard and he just wont boot to Bios post! So my father send it to repair, the guy told to me he changed the mobo to a new one.... But  the problem is: My Nvidia GPU is not available at all ! I tried all Windows OS (7 ; 8 ; 8.1) and tried even Ubuntu!! Any of these OS were not able to recognize the gpu chip ! I also had opened the laptop and the gpu was there but somehow it doesnt show any sings of life -.- !
 

In Device Manager doesn't show any unknown device, and shows only my Intergraded GPU (Nvidia Optimus = Intel Graphics + Geforce 610m) with all Windows OS i tried;

 

Cant install new drivers, because Nvidia cant find the graphics hardware compatible to the driver;

 

In Ubuntu 14.04 LTS only instaled the Intel Sandy Bridge GPU driver ! PS: Also instaled touchpad, keyboard... wich i was suprised but Nvidia, none;

 

I've attached an photo of my gpu chip

 

 

Do you know what it could be ?

 

Regards

:)

 

 

 

 

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Intel Sandy Bridge GPU driver

"Sandy Bridge GPU driver" That alone is 100% wrong already. Either you mixed up what you mean or you have been told some useless shite. 

 

For your GPU drivers go to this page http://www.nvidia.com/Download/index.aspx?lang=en-us and specifically select the GT610M. If you have tried that already then it sounds like a faulty GPU.

RIG: I7-4790k @ 4.5GHz | MSI Z97S SLI Plus | 12GB Geil Dragon RAM 1333MHz | Gigabyte G1 Gaming GTX 970 (1550MHz core/7800MHz memory) @ +18mV(Maxed out at 1650/7800 so far) | Corsair RM750 | Samsung 840 EVO 120GB, 1TB Seagate Barracuda | Fractal Design Arc Midi R2 (Closed) | Sound Blaster Z                                                                                                                        Getting: Noctua NH-D15 | Possible 250GB Samsung 850 Evo                                                                                        Need a console killer that actually shits on every console? Here you go (No MIR/Promo)

This is why you should not get an FX CPU for ANY scenario other than rendering on a budget http://linustechtips.com/main/topic/286142-fx-8350-r9-290-psu-requirements/?p=3892901 | http://linustechtips.com/main/topic/266481-an-issue-with-people-bashing-the-fx-cpus/?p=3620861

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Your photo didn't attach. From my first impression: If the Nvidia drivers aren't detecting the dedicated GPU, its possible that heat from GPU may have caused some bad solder (BGA)  to actually lose contact with the motherboard. 

This is of course if you had overheating issues. Did you?

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

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"Sandy Bridge GPU driver" That alone is 100% wrong already. Either you mixed up what you mean or you have been told some useless shite. 

 

For your GPU drivers go to this page http://www.nvidia.com/Download/index.aspx?lang=en-us and specifically select the GT610M. If you have tried that already then it sounds like a faulty GPU.

 

Your photo didn't attach. From my first impression: If the Nvidia drivers aren't detecting the dedicated GPU, its possible that heat from GPU may have caused some bad solder (BGA)  to actually lose contact with the motherboard. 

This is of course if you had overheating issues. Did you?

Sry for not uploading the phot but it gives me an internal error.... Not overheating problem ! This cooling system is te best i ever had in a laptop ! gpu never reached 55º C but the guy who repair this,

 

 

Archangel right now m using ubuntu and is the name that show on graphic device ID ! in windows is Intel HD Graphics 2000, and i've been to the link you gave me

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Sry for not uploading the phot but it gives me an internal error.... Not overheating problem ! This cooling system is te best i ever had in a laptop ! gpu never reached 55º C but the guy who repair this,

 

 

Archangel right now m using ubuntu and is the name that show on graphic device ID ! in windows is Intel HD Graphics 2000, and i've been to the link you gave me

On Linux, Nvidia optimus has to be manually configured. See: http://www.webupd8.org/2013/08/using-nvidia-graphics-drivers-with.html

and :http://askubuntu.com/questions/452556/how-to-set-up-nvidia-optimus-bumblebee-in-14-04

 

What happens in Windows? Can you show us a picture of the device manager in Windows. Use Imgur to share the screenshot.

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

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On Linux, Nvidia optimus has to be manually configured. See: http://www.webupd8.org/2013/08/using-nvidia-graphics-drivers-with.html

and :http://askubuntu.com/questions/452556/how-to-set-up-nvidia-optimus-bumblebee-in-14-04

 

What happens in Windows? Can you show us a picture of the device manager in Windows. Use Imgur to share the screenshot.

Sry i can't show it on Windows because i've cleaned the HDD and i have ubuntu only now... but in windows doesn't appear any unknown device and in graphics card was only the integrated.... im testing with nvidia-prime in the links you posted :)

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"Sandy Bridge GPU driver" 

what's wrong with that? he meant Intel HD 2000 / 3000 Driver. people use both the intel driver and Nvidia driver and use software to control which renders what type of program.

Spoiler

CPU: R5 1600 @ 4.2 GHz; GPU: Asus STRIX & Gigabyte g1 GTX 1070 SLI; RAM: 16 GB Corsair vengeance 3200 MHz ; Mobo: Asrock Taichi x470; SSD: 512 gb Samsung 950 Pro Storage: 5x Seagate 2TB drives; 1x 2TB WD PurplePSU: 700 Watt Huntkey; Peripherals: Acer S277HK 4K Monitor; Logitech G502 gaming mouse; Corsair K95 Mechanical keyboard; 5.1 Logitech x530 sound system

 01000010 01101001 01101110 01100001 01110010 01111001 00100000 01100100 01101111 01100101 01110011 01101110 00100111 01110100 00100000 01101101 01100001 01101011 01100101 00100000 01111001 01101111 01110101 00100000 01110000 01110010 01101111 00101110

 

 

 

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what's wrong with that? he meant Intel HD 2000 / 3000 Driver. people use both the intel driver and Nvidia driver and use software to control which renders what type of program.

So that's what he meant. I seriously had no idea he was referring to the Intel HD graphics O_o

RIG: I7-4790k @ 4.5GHz | MSI Z97S SLI Plus | 12GB Geil Dragon RAM 1333MHz | Gigabyte G1 Gaming GTX 970 (1550MHz core/7800MHz memory) @ +18mV(Maxed out at 1650/7800 so far) | Corsair RM750 | Samsung 840 EVO 120GB, 1TB Seagate Barracuda | Fractal Design Arc Midi R2 (Closed) | Sound Blaster Z                                                                                                                        Getting: Noctua NH-D15 | Possible 250GB Samsung 850 Evo                                                                                        Need a console killer that actually shits on every console? Here you go (No MIR/Promo)

This is why you should not get an FX CPU for ANY scenario other than rendering on a budget http://linustechtips.com/main/topic/286142-fx-8350-r9-290-psu-requirements/?p=3892901 | http://linustechtips.com/main/topic/266481-an-issue-with-people-bashing-the-fx-cpus/?p=3620861

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On Linux, Nvidia optimus has to be manually configured. See: http://www.webupd8.org/2013/08/using-nvidia-graphics-drivers-with.html

and :http://askubuntu.com/questions/452556/how-to-set-up-nvidia-optimus-bumblebee-in-14-04

 

What happens in Windows? Can you show us a picture of the device manager in Windows. Use Imgur to share the screenshot.

 

Any of the links you gave to me didn't work... It seems i can't use nvidia card.....

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Any of the links you gave to me didn't work... It seems i can't use nvidia card.....

I'm not an expert on Nvidia Optimus, maybe go try asking on: http://ubuntuforums.org/

I don't have any laptops with Nvidia GPUs, so sorry for not being able to help further. Although, I really think you should try to install Windows for testing the GPU.

▶ Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. - Einstein◀

Please remember to mark a thread as solved if your issue has been fixed, it helps other who may stumble across the thread at a later point in time.

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what's wrong with that? he meant Intel HD 2000 / 3000 Driver. people use both the intel driver and Nvidia driver and use software to control which renders what type of program.

 

So that's what he meant. I seriously had no idea he was referring to the Intel HD graphics O_o

 

What im trying to tell is : My nvidia card doesnt work ! I have the Integraded one wich is working with the latest driver but when im trying to install the driver of nvidia i can't do it ! I've tried to do it manualy through Device Manager, but the hardware ID of nvidia wasn't there !

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I'm not an expert on Nvidia Optimus, maybe go try asking on: http://ubuntuforums.org/

I don't have any laptops with Nvidia GPUs, so sorry for not being able to help further. Although, I really think you should try to install Windows for testing the GPU.

Thanks anyway :) any suggestion is welcome

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Thanks anyway :) any suggestion is welcome

does the laptop GPU have power? does it even have a power port?

Spoiler

CPU: R5 1600 @ 4.2 GHz; GPU: Asus STRIX & Gigabyte g1 GTX 1070 SLI; RAM: 16 GB Corsair vengeance 3200 MHz ; Mobo: Asrock Taichi x470; SSD: 512 gb Samsung 950 Pro Storage: 5x Seagate 2TB drives; 1x 2TB WD PurplePSU: 700 Watt Huntkey; Peripherals: Acer S277HK 4K Monitor; Logitech G502 gaming mouse; Corsair K95 Mechanical keyboard; 5.1 Logitech x530 sound system

 01000010 01101001 01101110 01100001 01110010 01111001 00100000 01100100 01101111 01100101 01110011 01101110 00100111 01110100 00100000 01101101 01100001 01101011 01100101 00100000 01111001 01101111 01110101 00100000 01110000 01110010 01101111 00101110

 

 

 

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I'd get on the phone with that repair guy and see what he says. Better yet he may look at it and fix it free since it probably occurred from when he was fixing it the first time.

PC Specs: 

CPU: i7-9700k  | Motherboard: Gigabyte Z390 Aorus Elite | RAM: 16GB's Team T-Force Vulcan 3000MHz | GPU: Zotac GTX 1070 8GB AMP! Edition  | Storage: 500GB WD Caviar Blue | 1TB WD Caviar Black | Crucial BX200 240GB SSD | OS: Windows 10 64-bit  | PSU: EVGA SuperNOVA G2 650W 80+ Gold | CPU Cooler: Noctua NH-D14 | Mouse: Logitech G502 Proteus Spectrum | Headphones: Sennheiser HD 598 Special Edition's, HD 598 Cs | Keyboard: CM Storm QuickFire XT MX Blues | Monitors: Acer GN246HL 144Hz, Acer G226HQLBbd 60Hz | Case: Phanteks Enthoo Pro.

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