Need malware/crapware cleanup tools

[DigitalHermit]

Hey there,

 

So I've got a client's notebook with me and it's loaded to the brim with crapware and probably some malware... Any tools you can recommend?

 

I've got: Spybot, CCleaner, Hitman Pro, and I'll be loading Avast once she's slightly cleaner...

 

Thanks guys.

[iruixos]

Malwarebytes Anti-Malware for sure

[Clyne]

Malwarebytes Anti-Malware for sure

ninja'd

[iruixos]

If all else fails, then maybe give Combofix a try - AFAIK it doesn't work for Windows 8.1 yet

[PatrikStar24]

Hey there,

 

So I've got a client's notebook with me and it's loaded to the brim with crapware and probably some malware... Any tools you can recommend?

 

I've got: Spybot, CCleaner, Hitman Pro, and I'll be loading Avast once she's slightly cleaner...

 

Thanks guys.

AVG if space isn't an issue (although it might conflict with Avast, I don't know for sure), MalwareBytes as suggested above, and SUPERantispyware.

[DigitalHermit]

Anyone know about 360TotalSecurity? This is waay up on the suspicious meter....

[Shroomster]

PCdecrapifier works quite well.

[Opcode]

• Malwarebytes
• Hijackthis
• Avira System Rescue

I'd run each of them, the rescue disk is a good thing to have laying around so I would burn one. It's easier to remove malware when it's not active.

[Briggsy]

windows uninstall. 

 

kidding.

 

avira free version is great for getting rid of garbage.

[exyia]

"should I remove it" is a really great and well documented open-source program that was very tech-illiterate friendly

 

it rates all programs on a scale of "probably should remove", then they can click on it and it will open a web page with more details. pretty neat