New Kingston HyperX Cloud bass problem?!

[191x7]

And here's my unboxing:

[AbedFa]

At least you're not the only guy with bad luck here mate. Sorry for replying to some old thread in here but I've also been looking everywhere for a solution. Since I tried this new headset that I got I noticed right away that the left earcup has more bass while the right actually has none. No vibration coming from the right earcup at all. And in conclusion to what I read here, I'm assuming there's nothing I can do about it..
In my case, I bought these from Aliexpress and have opened a dispute when I noticed the issue. Regrettably I didn't ask for a full refund and settled with 50% of the price I paid. I was hoping to modify it, return the product and get a full refund but the seller has already accepted.

Just my luck.

 

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EDIT: The one thing that I had in mind is either I successfully repair it, or trash it.

So I miraculously fixed it!

 

I had already opened both earcups and was trying to look and see if I can find what's causing the right earcup this lack of vibration(Or nonexistent), everything seemed pretty normal from the outside, to me. I was only left with the thought that it's most likely the driver unit itself. Sadly I couldn't deattach it no matter what, but then I noticed those two open holes at the back of it, I couldn't help but to poke the screwdriver I had into that hole, and baam. Suddenly it's punching bass!

 

I'm thinking the diaphram of the driver unit was most likely pressed to the bottom so much that it killed the vibration. So as I poke it, it settled back to its' normal position or something.

Anyway, I suggest you not use a screwdriver for that but instead something softer and not sharp so you don't damage the driver diaphram.

[NevetsGunRug]

When i plug in my microphone the crackling noise is gone and when i don't have the microphone in the crackling noise is there.

[SwiftXDD]

 

I've created a topic here that applies to both Cloud & Cloud 2s. Hope it works for you as well as it worked for me!